Adobe Marketo Engage

5 months ago


Kuala Lumpur, Malaysia YM Global Technologies Sdn. Bhd. Full time

Working with customer segmentations, personas, user journeys
- Working with existing client loyalty marketing (rewards based) programs and constructs Multi-cell CRM communication planning across acquisition, retention, win back, x-sell/up-sell, rewards collection, rewards redemption, best customer marketing
- Establishing workflows and standards or entering data in the CRM
- Spotting ways to improve usage of the CRM through automating consumer journeys
- Analysing the marketing reports to determine what kind of customer trends the business should respond to,
- analysing data to inform business development and campaign
- Partnering with different stakeholders to keep them informed about upcoming data management initiatives
- Have experience in evolving or re-imagining client loyalty marketing programs and

**Benefits**:

- Healthcare & medical plan, including hospitalization - up to MYR 50,000 annual limit (Cashless plan)
- Outpatient Clinical coverage, with wide network of panel clinics.
- Group Personal Insurance coverage.
- Full-time employment with all statutory benefits (KWSP/EPF, SOCSO, EIS, etc.)*

*Statutory benefits may differ between locals & FKWs.

Pay: RM7,000.00 - RM7,500.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- 13th month salary

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)


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