Scm Executive
2 weeks ago
**Inventory & Sales**
- Check ERP inventory system and ensure timely and reliable input of data in the system.
- Conduct stock discrepancies check between inventory system and ecommerce platform.
- Forecast and calculate inventory reserve levels for fast changing e-commerce and maintain appropriate inventory safety stock levels.
- Maintain and monitor inventory and records to prevent stock-outs and/or ageing stocks.
- Collaborate and build effective communication channels and processes with cross-functional teams and internal stakeholders to ensure availability of inventory.
- Generate and communicate accurate inventory reports to the relevant stakeholders.
- Carry out best practices for inventory planning and management within the organization.
**Order Management**
- Manage end-to-end fulfillment of online orders and related processes
- Handle end-to-end order processing flow and monitor orders status on daily basis
- Investigate and liaise with relevant parties to manage and resolve all issues related to order
- delivery, ecommerce purchase, order fulfilment (e.g. stuck orders, inventory, wrong information)
- Handle exceptions that result in order cancellations, reconciliation, returns with cross
- functional teams.
- Communicate effectively and in a timely manner with customer service and sales to notify customers’ backorders or other issues.
- Generate periodic summary sales order reports to the relevant stakeholders.
**Job Type**: Contract
Contract length: 12 months
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
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