Sales Executive

3 weeks ago

Shah Alam, Malaysia SIREH EMAS MARKETING SDN BHD Full time

Sell new vehicles as per targets set and agreed by the Branch Manager
- Generate and capture as many leads as possible.
- Convert leads along the funnel to achieve sales target.
- Record accurate customer information.
- Maintain all records systematically for effective use and report daily to sales Branch Manager
- Retain and update customer information to ensure customer loyalty and support.
- Ask for referrals for other prospects.
- Log all prospective buyers including current customers, telephone directories, trade registers, business contacts, personal acquaintances, prospect locators, etc. and other methods recommended by the Branch Manager.
- Ensure follow-up on any aspect of selling, e.g. post-events, showroom visits, test drives, offers, delivery and customer satisfaction surveys.
- Adhere to the Sales Process.
- Ensure vehicle is properly prepared for delivery.
- Follow up on delivery to ensure customers satisfaction.
- Exercise proper collections on payment and ensure its compliance.
- Adhere to all relevant government legislations and regulations governing the motor trade.
- Attend sales training when nominated by Company
- Familiarize with every aspect of our range of vehicles & products in order to answer relative questions correctly and keep up-to-date.
- Fully conversant with Company sales policies and Company sales and servicing policies.
- Carry out existing laid down company policies.
- Display highest integrity, exercise initiative, judgement and tact and to conduct you at all times to the complete satisfaction of the Company.
- Engage in company business only. Not allowed to trade on personal interest.
- Quickly and efficiently attend to customers and address complaints that may arise from time to time.
- **Job Requirements**:

- Minimum certificate/diploma in any related field.
- At least 2 years of working experience as sales advisor/retails/customer service or any related role.
- Professional look, ethics and pleasing personality to dealing/meeting with walk in customer.
- Approachable and friendly personality. Has no issue to deal/talk with customer.
- Basic knowledge of Microsoft Office ie. Outlook, Excel, Words, Powerpoint,etc.
- Able to work with minimum supervision, as well as able to contribute to learn development.
- People and results oriented and committed with a strong sense of urgency.
- Excellent in communication skills and proficient in various languages will be an added advantage.
- Experience in automotive industry would be an added advantage.
- Fresh graduates are encouraged to apply.
- Able to work under the showroom operation days and hours requirements.

**Experience**:

- Automotive Industry: 1 year (preferred)
- Sales Advisor: 1 year (preferred)

**Salary**: From RM1,500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

**Education**:

- STM/STPM (preferred)

**Experience**:

- Sales: 1 year (preferred)

Ability to Commute:

- Glenmarie Industrial Park (required)

Ability to Relocate:

- Glenmarie Industrial Park: Relocate before starting work (required)

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