Officer, Travel Insurance Claims
2 weeks ago
open for 24/7/365 days
- Proper use of the case management system to record down case activities and plan new tasks
- Provide quality assistance solution to our customers
- Able to work on a rotating shift basis, and to ensure prompt case handling with proper hand over to the next person in the upcoming shift.
Skills and Qualifications
- Ability to multi-task and prioritize your workload
- Analytical and questioning mindset is an advantage
- Pragmatic approach to problem solving
- Work well under pressure with good time management skill
- Discernment and the ability to assess a situation objectively
- Attention to detail with excellent numeracy and literacy
**Qualifications**:
- Relevant insurance and contact center (BPO) experience is preferred
- Experience in customer service, assistance, insurance, or medical industry preferred
- Excellent english communication.
**Job Type**: Contract
**Salary**: Up to RM3,200.00 per month
Ability to commute/relocate:
- Malacca City: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- BPO: 1 year (preferred)
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