Customer Support Officer

**Responsibilities** - providing assistance and resolving customer's issues - Ensuring proper execution of company SOP - Providing an excellent overall after sales care services. **Requirements**: - Preferably Executives specializing in Customer Service or equivalent - Fresh graduates/Entry level applicants are encouraged to apply - Well verse in English...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to clients within the dynamic transportation &...

**Overview** - A Customer Service Officer is responsible for providing frontline services in areas such as manning the lobby information counter, liaising with patients and caregivers for enquires and any other assistance. - S/He is able to combine excellent customer service and problem-solving skills, with the ability to work both independently and as part...

**Overview** - A Customer Service Officer is responsible for providing frontline services in areas such as manning the lobby information counter, liaising with patients and caregivers for enquires and any other assistance. - S/He is able to combine excellent customer service and problem-solving skills, with the ability to work both independently and as part...

**Requirements**: - Min qualification : SPM with 2 year relevant work experience - Fresh Graduates (Diploma) (Degree) are encouraged to apply Must be able to communicate and write well in English - Ability to speak Mandarin (special language allowance of RM450) will be an added advantages but not necessary - Good interpersonal and communication skills -...

**Responsibility** - Handling incoming calls and esquires from customers with demonstration of excellent customer service skills to meet and exceed customers expectation - Follow up and resolve customers complains and ensure IT is close to satisfaction - Work closely with team members and leaders at all times to achieve quality results and productivity - To...

Hello! We are looking for a talented, motivated and communicative individual to join our team of professionals and provide top-quality Customer Support solutions to our US customers. This is an on-site job. **Responsibilities**: - Handling customer calls and/or queries received via other tools in a professional and polite way. - Taking care of your daily...

**You’ll love this role if you get your kicks by helping others. We’re looking for Customer Care Officer who loves solving problems and creating long term customer relationships. This is a great opportunity if you are passionate about customer support and the role it plays in making a customer-centric team successful.** **Benefits**: - Shift Allowance...

Technical Support - Melaka Office Responsibilities: - Provide technical support such as installing, troubleshooting and repairing of sales terminals, network equipment and other equipment such as UPS, generator, Hubs etc. at the outlets. - Perform regular preventive maintenance on the sales terminal and network equipment at the outlets. - Upkeep and...

**Requirements**: - **Minimum qualification: SPM with 2 years call center experience**: - ** Fresh Graduates (**Diploma) or (Degree) are encouraged to apply - Must be **able to communicate and write well in English**: - Ability to speak Mandarin will be an added advantages but not necessary - Good interpersonal and communication skills - Basic computer...

**Responsibilities**: - Role And Responsibilities - 1. To handle residents' complaints / enquiries and provide appropriate solutions to follow up residents' issues; - 2. To manage all outsourced contractors' performance and service level including but not limited to cleaning, security, landscape, etc; - 3. To act as supportive role in office administrative...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

**Responsibilities**: - Manage inbound and outbound calls - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer - Follow up with customer on pending documents - Keep records of customer interactions, process customer accounts and file documents - Follow communication procedures, guidelines...

**Responsibilities**: - To handle customer for after-sales-services. - Marketing assistants support all the efforts and operations carried out by marketing managers and officers. **Benefits**: - EPF - SOCSO - Annual Leave

**Job Purpose**: The Desktop Support technician is a representative at customer locations and will work closely with team to provide the required services. The Desktop Support Technician is a physical presence service to provide second line support at customer locations. The Desktop Support Technician is responsible for performing tasks to agreed service...

Job Description: - Providing friendly, professional, and comprehensive responses to customer inquiries about products, services, or related issues. - Recording and updating customer information, including personal details, orders, complaints, and interaction history, in the customer management system. - Handling customer complaints carefully and providing...

To provide customer service, service information and resolving problems for shoppers, members and merchants at Dataran Pahlawan Mall. - Encourage new memberships sign up by promoting at strategic locations in the mall. - To recruit DPMM members based on the set KPI. - Update of members information in membership database. - Assist new member enrollment and...

Do you have experience in helping customers with complaints and questions, give customers information about products and services, take orders, and process returns? Are you looking for an opportunity where you can develop your expertise and challenge yourself? Then you came to the right place! We are looking for a **_CUSTOMER SERVICE_**. **_**_ -...

You are joining **Sutherland**, a global business transformation company offering an integrated set of back-office and customer service support services. One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland...

Office clerks are responsible for performing clerical and administrative duties in an office setting and support of business operations within a department. They assist all the administrative staff, secretaries, and assistants by sorting mail, filing forms and documents, answering phones, greeting clients, scheduling meetings, and serving drinks. MAIN CON...