Customer Engage Officer

2 weeks ago


Melaka, Malaysia Agensi Pekerjaan Asia Recruit Sdn Bhd Full time

**Responsibility**
- Handling incoming calls and esquires from customers with demonstration of excellent customer service skills to meet and exceed customers expectation
- Follow up and resolve customers complains and ensure IT is close to satisfaction
- Work closely with team members and leaders at all times to achieve quality results and productivity
- To channel and escalate any unresolved issues / complains to other stakeholders or next level within the agreed procedure
- Participate in ad-hoc projects as required
- Proactively identify areas of service and procedural improvement and make recommendations to the team leader

**Requirements**:

- Minimum qualification: SPM with 2 years call center experience
- Fresh Graduates (Diploma) or (Degree) are encouraged to apply
- Must be able to communicate and write well in English
- Ability to speak Mandarin will be an added advantages but not necessary
- Good interpersonal and communication skills
- Basic computer literacy (MS Office)
- Willing to on rotation shift

**Benefits**
- Shift Allowance = RM9 per night shift
- Customer Service Allowance - RM150
- KPI Allowance = RM100
- Language Allowance (Mandarin) = RM450
- EPF and SOCSO contribution
- Salary ranging from RM1,800 - RM3,000
- Must be able to work on shift basis with additional allowance of RM150 (1 shift = 9.5 hours) (5 working days)

**Additional Benefits**
- Training Provided
- Allowance Provided
- 5 Working Days

**Job Types**: Full-time, Permanent

**Salary**: RM2,150.00 - RM2,650.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development
- Vision insurance

Schedule:

- Afternoon shift
- Day shift
- Night shift

Supplemental pay types:

- Overtime pay

**Language**:

- English (required)



  • Melaka, Malaysia MOBILE TECHNIC SDN BHD Full time

    **Responsibilities** - providing assistance and resolving customer's issues - Ensuring proper execution of company SOP - Providing an excellent overall after sales care services. **Requirements**: - Preferably Executives specializing in Customer Service or equivalent - Fresh graduates/Entry level applicants are encouraged to apply - Well verse in English...


  • Melaka, Malaysia Mahkota Medical Centre Sdn Bhd Full time

    **Overview** - A Customer Service Officer is responsible for providing frontline services in areas such as manning the lobby information counter, liaising with patients and caregivers for enquires and any other assistance. - S/He is able to combine excellent customer service and problem-solving skills, with the ability to work both independently and as part...


  • Melaka, Malaysia Mahkota Medical Centre Sdn Bhd Full time

    **Overview** - A Customer Service Officer is responsible for providing frontline services in areas such as manning the lobby information counter, liaising with patients and caregivers for enquires and any other assistance. - S/He is able to combine excellent customer service and problem-solving skills, with the ability to work both independently and as part...


  • Melaka, Malaysia Agensi Pekerjaan Asia Recruit Sdn Bhd Full time

    **Requirements**: - Min qualification : SPM with 2 year relevant work experience - Fresh Graduates (Diploma) (Degree) are encouraged to apply Must be able to communicate and write well in English - Ability to speak Mandarin (special language allowance of RM450) will be an added advantages but not necessary - Good interpersonal and communication skills -...

  • Customer Care Officer

    2 weeks ago


    Melaka, Malaysia Agensi Pekerjaan Asia Recruit Sdn Bhd Full time

    **Requirements**: - **Minimum qualification: SPM with 2 years call center experience**: - ** Fresh Graduates (**Diploma) or (Degree) are encouraged to apply - Must be **able to communicate and write well in English**: - Ability to speak Mandarin will be an added advantages but not necessary - Good interpersonal and communication skills - Basic computer...


  • Melaka, Malaysia Agensi Pekerjaan Asia Recruit (Melaka) Sdn Bhd Full time

    **You’ll love this role if you get your kicks by helping others. We’re looking for Customer Care Officer who loves solving problems and creating long term customer relationships. This is a great opportunity if you are passionate about customer support and the role it plays in making a customer-centric team successful.** **Benefits**: - Shift Allowance...


  • Melaka, Malaysia Pertubuhan Kebajikan Serantau Muslim Full time

    Job Description: - Providing friendly, professional, and comprehensive responses to customer inquiries about products, services, or related issues. - Recording and updating customer information, including personal details, orders, complaints, and interaction history, in the customer management system. - Handling customer complaints carefully and providing...


  • Melaka, Malaysia Hatten Asset Management Sdn Bhd Full time

    To provide customer service, service information and resolving problems for shoppers, members and merchants at Dataran Pahlawan Mall. - Encourage new memberships sign up by promoting at strategic locations in the mall. - To recruit DPMM members based on the set KPI. - Update of members information in membership database. - Assist new member enrollment and...


  • Melaka, Malaysia JOBBUILDER Full time

    **Responsibilities**: - Upkeep and maintenance of office and hostel. - Foreign workers permit renewal, medical check-up and hostel management. - Upkeep and maintenance of company vehicles. - Liaise with government bodies and local authorities, i.e.. MIDA, MITI, JKKP, DOE, MBJB. - Procurement for office and hostel items, source for Quotation. **Job...


  • Melaka, Malaysia Asia Recruit Recruitment Agency Sdn Bhd Full time

    Handle incoming calls from customer and help to sign up packages - Promote and sell company packages to hit KPI **Job Types**: Full-time, Contract Contract length: 12 months **Salary**: Up to RM3,000.00 per month **Benefits**: - Opportunities for promotion - Professional development Schedule: - Afternoon shift - Day shift - Early shift - Evening shift -...


  • Melaka, Malaysia Agensi Pekerjaan Asia Recruit (Melaka) Sdn Bhd Full time

    **Benefits**: - Shift Allowance = RM9 per night shift - Customer Service Allowance = RM250 - KPI Allowance = up to RM 300 - Language Allowance (Mandarin) = up to RM 600 - EPF and SOCSO contribution - Must be able to work on shift basis (1 shift = 9.5 hours) (5 working days per week included public holiday and weekends). Public holiday will have double...


  • Melaka, Malaysia Bostonhouse Consulting Full time

    **Responsibilities**: - Manage inbound and outbound calls - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer - Follow up with customer on pending documents - Keep records of customer interactions, process customer accounts and file documents - Follow communication procedures, guidelines...


  • Melaka, Malaysia Ec Precast Sdn Bhd Full time

    Doing administrative task such as filling, writing letter and memo, support the management Onboarding and Offboarding: Support the onboarding process for new hires, including preparing employment contracts, conducting orientations, and coordinating with relevant departments for necessary equipment and access. Process offboarding procedures, including exit...

  • Building Officer

    2 weeks ago


    Melaka, Malaysia Rangai Pmc Full time

    **Responsibilities**: - Role And Responsibilities - 1. To handle residents' complaints / enquiries and provide appropriate solutions to follow up residents' issues; - 2. To manage all outsourced contractors' performance and service level including but not limited to cleaning, security, landscape, etc; - 3. To act as supportive role in office administrative...


  • Melaka, Malaysia Fomatic Technology Sdn. Bhd. Full time

    **Overview** This Customer Relation Executive role mainly is to attend to customers' queries and resolve customers' technical issues in their purchasing & setting up journey. We are selling Forex related software. Your task is to guide the customer through and lead them to purchase. - Chat support with customers. - Solve customer’s technical issues....


  • Melaka, Malaysia Agensi Pekerjaan Asia Recruit (Melaka) Sdn Bhd Full time

    Requirements - Min qualification : SPM with 2 year relevant work experience - Fresh Graduates (Diploma) (Degree) are encouraged to apply - Must be able to communicate and write well in English - Ability to speak Mandarin (special language allowance of RM450) will be an added advantages but not necessary - Good interpersonal and communication skills - Basic...


  • Melaka, Malaysia Agensi Pekerjaan Asia Recruit(melaka)sb Full time

    **Responsibilities**: - Responsibilities- Handling incoming calls and esquires from customers with demonstration of excellent customer service skills to meet and exceed customers expectation. - Follow up and resolve customers complains and ensure it is close to satisfaction. - Work closely with team members and leaders at all times to achieve quality...


  • Melaka, Malaysia Agensi Pekerjaan Asia Recruit Sdn Bhd Full time

    **Handling inbound and outbound calls and enquiries from customers**: - **Follow up and resolve customers feedback and ensure it is close to satisfaction**: - **To channel & escalate any unresolved issues/feedback to other stakeholders or next level within the agreed procedure**: - Participate in ad hoc projects as required - Proactively identify areas of...

  • Admin Officer

    3 weeks ago


    Melaka, Malaysia EVER DELICIOUS FOOD INDUSTRIES SDN BHD Full time

    Ever Delicious Food Industries Sdn. Bhd. started in December 1992. We are manufactured food stuffs and products exports to over 20 countries started year 1993. We are an ISO 22000:2018, ISO 9001:2015, MS 1480:2019, MS 1514:2009 certified company and have obtained HALAL Certification by Malaysia authority (JAKIM) and Indonesia authority (Majelis Ulama...


  • Melaka, Malaysia HATTEN PLACE MELAKA Full time

    Leading Guest Services Team - Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/ business decision making, demonstrates honesty/integrity, leads by example. - Encourages and builds mutual trust, respect, and cooperation among team members. - Supervises and manages employees. Manage all day to...