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Customer Support Executive
3 weeks ago
**Responsibilities**:
- Manage inbound and outbound calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer
- Follow up with customer on pending documents
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Pay: RM2,500.00 - RM3,000.00 per month
Schedule:
- Monday to Friday
Supplemental pay types:
- Attendance bonus
- Commission pay
- Performance bonus
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- related: 3 years (preferred)
**Language**:
- Malay (required)
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