Customer Support Specialist

3 weeks ago


Melaka, Malaysia Anchora Full time

Hello We are looking for a talented, motivated and communicative individual to join our team of professionals and provide top-quality Customer Support solutions to our US customers. This is an on-site job.

**Responsibilities**:

- Handling customer calls and/or queries received via other tools in a professional and polite way.
- Taking care of your daily workload, ensuring that your work is performed up to client’s standards.
- Performing your duties with reliability and commitment to ensure customer satisfaction and integrity of the work process.

**Requirements**:

- Excellent written and spoken **English and Mandarin** (Fluent/Advanced).
- Ability to work US hours (9AM-6PM or 8AM-5PM EST).
- Be comfortable with using time-tracking software.
- Attention to detail, diligence, good teamwork and communication skills
- Experience in CS field or working experience with US BPO companies would be a plus
- Willingness to work on-site.

Schedule:

- Monday to Friday
- Night shift

**Language**:

- English (preferred)
- Mandarin (preferred)



  • Melaka, Malaysia SummitNext Technologies Sdn Bhd Full time

    **We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to clients within the dynamic transportation &...


  • Melaka, Malaysia Hartalega Holdings Berhad Full time

    Job Description:Hartalega Holdings Berhad is seeking a part-time Customer Success Specialist to join our team in Malacca City, Melaka, MY. This entry-level position requires 0 years of experience and is ideal for individuals who are driven, confident, innovative, and have a passion for research.Responsibilities:1. Onboard new customers and provide them with...

  • Product Specialist

    7 days ago


    Melaka, Malaysia Pharma Nord Sdn Bhd Full time

    Good to announce that we are hiring for Product Specialist position - base in: - **Malacca** **Job Description**: **Are you driven, optimistic and ready to take on new challenges?** We are looking for Product Specialists with a growth mindset to connect our brand with our key audiences. To help you succeed in this role, product training and sales coaching...

  • Product Specialist

    1 week ago


    Melaka, Malaysia Pharma Nord Sdn Bhd Full time

    Good to announce that we are hiring for Product Specialist position - base in: - **Malacca** **Job Description**: **Are you driven, optimistic and ready to take on new challenges?** We are looking for Product Specialists with a growth mindset to connect our brand with our key audiences. To help you succeed in this role, product training and sales coaching...


  • Melaka, Malaysia Deriv Full time

    Job Information Job Opening ID - ZR_697_JOB Industry - Customer Support City - Melaka Country - Malaysia As a Customer Support Executive at Deriv, you’ll be at the forefront of handling customer queries and concerns about our products. Your excellent communication skills and strong knowledge of Deriv’s products will be put to the test as you work...

  • Assembly Specialist

    2 weeks ago


    Melaka, Malaysia Elemac Precision Engineering Sdn Bhd Full time

    Review project instruction and specification to identify, modify and plan requirements, fabrication, assembly and tool testing. -To assemble electrical and mechanical systems for automation equipment & machinery. -To set up, arrange, and operate equipment as per the specifications and instructions from the superior. -To assemble fabrication parts or...


  • Melaka, Malaysia UncleSG Full time

    Position: Customer Support (Work From Home) - Assisting customers on their online orders - Online fulfilment of customer orders - Resolve technical issues faced by customer - Must be able to work on weekends (at least a Saturday or Sunday) What you'll Need* - Great customer service, Good communication and Interpersonal skills - Able to work independently...

  • Toy Master Specialist

    4 weeks ago


    Melaka, Malaysia AEON FANTASY (M) SDN BHD Full time

    Major Duties: Core Value of Toy Master Corner - Understand the purpose of the Toy Master Project and core value - Understand the importance of Toy Master specialist - Understand basic information about Toy Master and how to work with the team - Work as a children’s teacher, support, and the entertainer - To clean toys & prepare education material at Toy...


  • Melaka, Malaysia N3tworx Full time

    Join Our Team! We are looking for a **Marketing Automations Specialist.** **Who We Are**: We're a dynamic, work-from-home marketing agency that's laser-focused on the CFD brokerage industry. Our team is comprised of A-players who thrive in a supportive, cooperative environment. We're committed to constant improvement, both in our personal capacities and...

  • Planning Specialist

    2 weeks ago


    Melaka, Malaysia Givaudan Full time

    Step into our world of creativity and joy! Planning Specialist - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with...

  • Pharmacist

    2 weeks ago


    Melaka, Malaysia Putra Specialist Hospital (Melaka) Sdn Bhd Full time

    Job Description: - Ensure the delivery of quality pharmacy services in Putra Specialist Hospital. - Provide drug information and education to other healthcare providers. - Provide professional medical consultation and healthcare advice to all the customers - Provide excellent service and maintain good relationship with all our customers - Ensure operation...


  • Melaka, Malaysia Mahkota Orthopaedics Sdn Bhd Full time

    **JOB SUMMARY** a)Involves supporting the Marketing Team/CRE team in handling client inquiries regarding services, maintaining records, providing customer service, and telemarketing support for appointment setting with new clients. This position requires a blend of sales coordination and customer support to ensure effective communication and client...


  • Melaka, Malaysia Lytron Sdn Bhd Full time

    Job Overview: The Aftersales & Technical Support Specialist is responsible for providing comprehensive support to customers post-sales, ensuring satisfaction, and addressing technical queries related to electric motorcycles. This role involves managing aftersales services, assisting customers with technical issues, and collaborating with internal teams to...

  • Live chat specialist

    4 weeks ago


    Melaka, Malaysia Ppb Group Berhad Full time

    Job Description:PPB Group Berhad is seeking a part-time Live Chat Specialist to join our team in Malacca City, Melaka, MY. As an Entry Level Live Chat Specialist, you will be responsible for engaging with customers through online chat to provide information, answer questions, and resolve any issues they may have. Responsibilities:1. Engage with customers in...

  • Live chat specialist

    1 month ago


    Melaka, Malaysia Ppb Group Berhad Full time

    Job Description:PPB Group Berhad is seeking a part-time Live Chat Specialist to join our team in Malacca City, Melaka, MY. As an Entry Level Live Chat Specialist, you will be responsible for engaging with customers through online chat to provide information, answer questions, and resolve any issues they may have. Responsibilities:1. Engage with customers in...

  • Customer Service

    1 week ago


    Melaka, Malaysia RAIHAN PRINTING Full time

    Interpersonal and customer service skills to ensure positive interactions with customers - Analytical and problem-solving skills to diagnose problems and recommend effective solutions - Multitasking and organizational skills to work on multiple issues at one time - Active listening and communication skills to handle patrons who may be upset - Teamwork skills...

  • Customer Service

    7 days ago


    Melaka, Malaysia Straqta Sdn Bhd Full time

    Job Scope - Attend to client enquiry via whatsapp / calls - Arrange client appointment with technician team - Follow up with client on payment - Key in receipt upon client payment Requirement - Willing to reply to client enquiry out of working hour - Experience in customer service is an advantage **Job Types**: Full-time, Permanent **Salary**: RM2,000.00...

  • Customer Service

    2 days ago


    Melaka, Malaysia Straqta Sdn Bhd Full time

    Job Scope - Attend to client enquiry via whatsapp / calls - Arrange client appointment with technician team - Follow up with client on payment - Key in receipt upon client payment Requirement - Willing to reply to client enquiry out of working hour - Experience in customer service is an advantage **Job Types**: Full-time, Permanent Pay: RM2,000.00 -...


  • Melaka, Malaysia Merchantrade Asia Sdn Bhd Full time

    **Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...


  • Melaka, Malaysia SMBO Group Sdn Bhd Full time

    To attend / answer incoming calls from all platform customers. (Tiktok, Shopee, & Offline marketplace.) - Identify the problems and assist them to solve the problem by providing the right solution. - Follow up with the customer on pending cases. **Job Type**: Internship Contract length: 6 months **Salary**: RM300.00 - RM500.00 per month **Benefits**: -...