Customer Support Specialist

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to clients within the dynamic transportation &...

CUSTOMER CARELINE SPECIALIST Maximum entry salary: RM2200 (based on experience and qualifications) Welfare allowance: EPF, SOCSO, annual leave, Medical leave, overtime. Job requirements: 1. Education - SPM/STPM,UEC, A-Level (Diploma/Degree is preferred) 2. Language - English, Malay (reading, writing, listening, speaking) 3. Experience - relevant customer...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

**Overview** This Customer Relation Executive role mainly is to attend to customers' queries and resolve customers' technical issues in their purchasing & setting up journey. We are selling Forex related software. Your task is to guide the customer through and lead them to purchase. - Chat support with customers. - Solve customer’s technical issues....

**Responsibilities**: - Manage inbound and outbound calls - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer - Follow up with customer on pending documents - Keep records of customer interactions, process customer accounts and file documents - Follow communication procedures, guidelines...

2. Serves customers by selling products and meeting customer needs. 3. Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management. 4. Contributes to team effort by accomplishing related results as needed. 5. A successful Sales Representative should interact with others in a...

**Responsibilities** - providing assistance and resolving customer's issues - Ensuring proper execution of company SOP - Providing an excellent overall after sales care services. **Requirements**: - Preferably Executives specializing in Customer Service or equivalent - Fresh graduates/Entry level applicants are encouraged to apply - Well verse in English...

Handling customer check in & check out Handling customer complaint and ensure information deliver to operation team Greed customer with hospitality manner Handling customer enquiry Dealing with OTA enquiry and setting **Salary**: RM2,000.00 - RM3,000.00 per month **Benefits**: - Cell phone reimbursement - Free parking - Opportunities for promotion -...

**IT Support** **Responsibilities**: - Provide technical support to end-users of accounting and POS solution - Investigate, troubleshoot and provide resolutions to user - Troubleshoot hardware/software issues onsite or online **Requirements**: - Diploma or Degree in Information Technology or equivalent - Experience in implementation & technical support...

**Handling inbound and outbound calls and enquiries from customers**: - **Follow up and resolve customers feedback and ensure it is close to satisfaction**: - **To channel & escalate any unresolved issues/feedback to other stakeholders or next level within the agreed procedure**: - Participate in ad hoc projects as required - Proactively identify areas of...

**Authority** 1. To prepare quotation, delivery orders and invoices. **Responsibility** 1. Process work order request by customer. 2. Issue Invoice, Credit Note and Debit note to customers. 3. To assist in handling Oracle System (update ETA, Acknowledgement, create ASN label for delivery). 4. To assist in record and update daily sales listing. 5. File...

Skop kerja: 1. Menjawab pertanyaan pelanggan dr facebook messenger, whatsapp & medium chating yg lain (akan datang) Page FB: - Ironguardz Melaka - Ironguardz KL/Selangor - Besi Master - Page tambahan akan dtg Whatsapp no: - Ironguardz Melaka - ironguardz KL/Selangor - Besi Master - Nombor tambahan akan dtg 2. Membuat posting di media sosial FB Page...

**About TI** Texas Instruments Incorporated (TI) is a global semiconductor design and manufacturing company that develops analog ICs and embedded processors. By employing the world’s brightest minds, TI creates innovations that shape the future of technology. TI is helping about 100,000 customers transform the future, today. We’re committed to building a...

**Handling inbound and outbound calls and enquiries from customers**: - **Follow up and resolve customers feedback and ensure it is close to satisfaction**: - **To channel & escalate any unresolved issues/feedback to other stakeholders or next level within the agreed procedure**: - Participate in ad hoc projects as required - Proactively identify areas of...

To provide customer service, service information and resolving problems for shoppers, members and merchants at Dataran Pahlawan Mall. - Encourage new memberships sign up by promoting at strategic locations in the mall. - To recruit DPMM members based on the set KPI. - Update of members information in membership database. - Assist new member enrollment and...

**Primary Job Functions**: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative targets - Handle...

**Job Purpose**: The Desktop Support technician is a representative at customer locations and will work closely with team to provide the required services. The Desktop Support Technician is a physical presence service to provide second line support at customer locations. The Desktop Support Technician is responsible for performing tasks to agreed service...

**HMJ Biz Point Sdn.Bhd** is a subsidiary of **Hj.Mat Hj.Jantan Sdn.Bhd**. The Company focusing on sales & as a distributor of an **organic fertilizer products** known as **"Baja Milagro"**. This fertilizer is an organic fertilizer that is recognized and collaborated with researchers from **University Putra Malaysia (UPM) **which is now receiving great...

TM ONE offers solutions for all your industry-specific needs and goals - so your business can run better, faster, and more profitably right into the future. We are TM subsidiaries that specialist in business solution and technology. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

To provide customer service, service information and resolving problems for shoppers, members and merchants at Dataran Pahlawan Mall. - Encourage new memberships sign up by promoting at strategic locations in the mall. - To recruit DPMM members based on the set KPI. - Update of members information in membership database. - Assist new member enrollment and...