Customer Care Officer

**Handling inbound and outbound calls and enquiries from customers**: - **Follow up and resolve customers feedback and ensure it is close to satisfaction**: - **To channel & escalate any unresolved issues/feedback to other stakeholders or next level within the agreed procedure**: - Participate in ad hoc projects as required - Proactively identify areas of...

**Responsibilities** - providing assistance and resolving customer's issues - Ensuring proper execution of company SOP - Providing an excellent overall after sales care services. **Requirements**: - Preferably Executives specializing in Customer Service or equivalent - Fresh graduates/Entry level applicants are encouraged to apply - Well verse in English...

**Requirements**: - **Minimum qualification: SPM with 2 years call center experience**: - ** Fresh Graduates (**Diploma) or (Degree) are encouraged to apply - Must be **able to communicate and write well in English**: - Ability to speak Mandarin will be an added advantages but not necessary - Good interpersonal and communication skills - Basic computer...

providing care to the elderly residents with passion Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

Kelayakan - Possess pleasant personality and good communication skills Good interpersonal & follow-up skill, adaptable and result-oriented. - Able to work retail hours (includes weekends and public holidays). - Full/ Part-Time positions available. Tanggungjawab - To ensure that a professional standard of customer care is maintained in order to promote...

Requirements - Min qualification : SPM with 2 year relevant work experience - Fresh Graduates (Diploma) (Degree) are encouraged to apply - Must be able to communicate and write well in English - Ability to speak Mandarin (special language allowance of RM450) will be an added advantages but not necessary - Good interpersonal and communication skills - Basic...

**Responsibilities**: - Responsibilities- Handling incoming calls and esquires from customers with demonstration of excellent customer service skills to meet and exceed customers expectation. - Follow up and resolve customers complains and ensure it is close to satisfaction. - Work closely with team members and leaders at all times to achieve quality...

**You’ll love this role if you get your kicks by helping others. We’re looking for Customer Care Officer who loves solving problems and creating long term customer relationships. This is a great opportunity if you are passionate about customer support and the role it plays in making a customer-centric team successful.** **Benefits**: - Shift Allowance...

To provide customer service, service information and resolving problems for shoppers, members and merchants at Dataran Pahlawan Mall. - Encourage new memberships sign up by promoting at strategic locations in the mall. - To recruit DPMM members based on the set KPI. - Update of members information in membership database. - Assist new member enrollment and...

Solve customer enquiry with correct information follow to the company policies & best practices - Assist and guide customers on order placement, refunds, other chargers, refunds, or exchange to meet SOP and team sales target. - Handle inquiries, monitor order progress and inventory update on platform such as Shopee, Zalora. - Manage the stock reserve in...

Provide best customer service to the clients - Report the issues to the management **Salary**: Up to RM3,000.00 per month Schedule: - Day shift - Night shift

**Overview** - A Customer Service Officer is responsible for providing frontline services in areas such as manning the lobby information counter, liaising with patients and caregivers for enquires and any other assistance. - S/He is able to combine excellent customer service and problem-solving skills, with the ability to work both independently and as part...

_**Contact Centre (UCC) / Care Crew**_ Training: 2months - approx. (Hybrid) Mon - Fri / 8.30am - 5.30pm Training Location: Online / Physical - **Woking Hours**:_ Mon - Friday: 8am - 10pm Sat, Sun & PH: 8am - 10pm Must be willing to work shift rotation. Must possess Laptop/Desktop & Unifi/Broadband for online training (at home) - **Working...

**Overview** - A Customer Service Officer is responsible for providing frontline services in areas such as manning the lobby information counter, liaising with patients and caregivers for enquires and any other assistance. - S/He is able to combine excellent customer service and problem-solving skills, with the ability to work both independently and as part...

**Responsibility** - Handling incoming calls and esquires from customers with demonstration of excellent customer service skills to meet and exceed customers expectation - Follow up and resolve customers complains and ensure IT is close to satisfaction - Work closely with team members and leaders at all times to achieve quality results and productivity - To...

Skop kerja: 1. Menjawab pertanyaan pelanggan dr facebook messenger, whatsapp & medium chating yg lain (akan datang) Page FB: - Ironguardz Melaka - Ironguardz KL/Selangor - Besi Master - Page tambahan akan dtg Whatsapp no: - Ironguardz Melaka - ironguardz KL/Selangor - Besi Master - Nombor tambahan akan dtg 2. Membuat posting di media sosial FB Page...

Ever Delicious Food Industries Sdn. Bhd. started in December 1992. We are manufactured food stuffs and products exports to over 20 countries started year 1993. We are an ISO 22000:2018, ISO 9001:2015, MS 1480:2019, MS 1514:2009 certified company and have obtained HALAL Certification by Malaysia authority (JAKIM) and Indonesia authority (Majelis Ulama...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to clients within the dynamic transportation &...

2. Serves customers by selling products and meeting customer needs. 3. Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management. 4. Contributes to team effort by accomplishing related results as needed. 5. A successful Sales Representative should interact with others in a...

Job Description: - Providing friendly, professional, and comprehensive responses to customer inquiries about products, services, or related issues. - Recording and updating customer information, including personal details, orders, complaints, and interaction history, in the customer management system. - Handling customer complaints carefully and providing...