Customer Relation Officer

**Working Hours **:9:30AM - 6:00PM ( 5 days per week ) **Job Scope / Responsibilities**: - Act as liaison to operations teams for customer issues - Understand customer enquiries and ensure they are answered or routed through appropriate support channel - Respond to support calls which include problem identification, escalation, and resolution of product...

To handle customer for after-sales-services. - Marketing assistants support all the efforts and operations carried out by marketing managers and officers. 1. increase profit and margin 2. provide better customer service 3. increase efficiency 4. improve employee training 5. increase growth of the business 6. improve organizational alignment and culture 7....

Ensure all walk - in customers are greeted and assisted pleasantly with their enquiries. - Attend and provide amicable solution in resolving customers’ enquiries and complaint. - Monitor incoming calls are answered within three rings. - Provide information on current sales/service promotion of products to customers. - Monitor and prepare weekly, monthly...

To handle customer for after-sales-services. 1. increase profit and margin 2. provide better customer service 3. increase efficiency 4. improve employee training 5. increase growth of the business 6. improve organizational alignment and culture 7. live a more meaningful work life Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM...

**Overview** - A Customer Service Officer is responsible for providing frontline services in areas such as manning the lobby information counter, liaising with patients and caregivers for enquires and any other assistance. - S/He is able to combine excellent customer service and problem-solving skills, with the ability to work both independently and as part...

**Responsibility** - Handling incoming calls and esquires from customers with demonstration of excellent customer service skills to meet and exceed customers expectation - Follow up and resolve customers complains and ensure IT is close to satisfaction - Work closely with team members and leaders at all times to achieve quality results and productivity - To...

Report for work punctually in a proper and neat attire complete with name tag. - Make a thorough check on the concierge counter and operating equipment to determined cleanliness and orderliness if require. - Read communication log book for follow ups for that shift. - Greet and meet all guests using hotel standard phases. Escort all Concorde Floor, VIP and...

Job Description: - Providing friendly, professional, and comprehensive responses to customer inquiries about products, services, or related issues. - Recording and updating customer information, including personal details, orders, complaints, and interaction history, in the customer management system. - Handling customer complaints carefully and providing...

Ensure all walk - in customers are greeted and assisted pleasantly with their enquiries. - Attend and provide amicable solution in resolving customers’ enquiries and complaint. - Monitor incoming calls are ensure calls are answered within three rings. - Provide information on current sales/service promotion of products to customers. - Monitor and prepare...

Requirements: - Minimum Diploma in Administration or Project Management or equivalent - Relevant experience in project coordination and/or administration. - Strong ability to handle coordination of multiple projects. - Attention to detail in all administrative requirements. - Able to communicate fluently in English. - Skilled in Microsoft Excel and Word. -...

To craft simple press releases and presentation in English and Chinese. Able to write in Chinese will be an added advantage. - The public relations (PR) executive is responsible for developing, implementing, and evaluating a company's communication strategy while also protecting the company’s reputation. - Planning and implementing public relations...

Location : To be based in the heart of Malacca - Dataran Pahlawan - Full time female customer service - With or without working experience - Full training will be provided - Able to do shift work - Able to work on weekends and public holidays - Friendly disposition and good in communication - Able to work independently and self-motivated - Spoken languages :...

Responsible Provide mall information about products and services such as car park, retail location, shopping promotion. - Attend to shoppers' queries, feedback and complaints - To manage incoming calls to ensure customer's queries and referral of services are answered promtply and professionally - Ensure all Lost & Found cases reported to you are properly...

**You’ll love this role if you get your kicks by helping others. We’re looking for Customer Care Officer who loves solving problems and creating long term customer relationships. This is a great opportunity if you are passionate about customer support and the role it plays in making a customer-centric team successful.** **Benefits**: - Shift Allowance...

Job Description **JOB SUMMARY** Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest...

**Job Number** 24040506 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff. Areas of...

**You’ll love this role if you get your kicks by helping others. We’re looking for Customer Care Officer who loves solving problems and creating long term customer relationships. This is a great opportunity if you are passionate about customer support and the role it plays in making a customer-centric team successful.** **Benefits**: - Shift Allowance...

**#SalesOperation #HR #Logistic #LMW #Microsoft Excel #Vlookup #Pivot Table #Oracle #SAP #Assembly Production** **Salary Package**:RM1600 to RM3600 **Job Location**:Malaysia Melaka Batu Berendam **Job Types**:Contract, 3 to 6 months, Onsite, 5 days **Business Sector**:Machinery Manufacturing Company provides Turnkey Manufacturing Services: High Mix Low...

**Responsibilities**: - serve customer, reminder new and existing customer, receive customer.receive complaint from customer**Benefits**: - EPF - SOCSO - Annual Leave

**#SalesOperation #HR #Logistic #LMW #Microsoft Excel #Vlookup #Pivot Table #Oracle #SAP #Assembly Production** **Salary Package**:RM1600 to RM3600 **Job Location**:Malaysia Melaka Batu Berendam **Job Types**:Contract, 3 to 6 months, Onsite, 5 days **Business Sector**:Machinery Manufacturing Company provides Turnkey Manufacturing Services: High Mix Low...