Customer Service Agent

Oversee day to day sales counter operation and ensure its smooth running. - Handle on department’s administrative work., and pick up phone call. - Responsible on lot reserve and on hold cases. - Handle confirmation to purchase submissions, lot enquiries, reservations and confirmations, transfer and cancellation cases. - Monitor and update customer database...

**What’s the job?** **Your day-to-day** - Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques - Promote the Hotel’s (and IHG generally) products and services - Maintain a high level of product and service knowledge about all IHG Hotels in your region - Develop and maintain a regular pattern of...

**Responsibilities**: - Live chat operators respond to answers and requests posed by customers of all nature through online platforms in websites and online assistance services in real time. They are available to provide service through chat platforms and have the ability to solve inquiries of clients via written communication merely.**Benefits**: - EPF -...

Do you have experience in helping customers with complaints and questions, give customers information about products and services, take orders, and process returns? Are you looking for an opportunity where you can develop your expertise and challenge yourself? Then you came to the right place! We are looking for a **_CUSTOMER SERVICE_**. **_**_ -...

Live chat operators respond to answers and requests posed by customers of all nature through online platforms in websites and online assistance services in real time. They are available to provide service through chat platforms and have the ability to solve inquiries of clients via written communication merely. Our company vision is is to offer a universe of...

**Job Number** 23209534 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations, assigning room,...

Effectively manage large numbers of customer inquiries. - Follow communication procedures, guidelines, and policies. - Keep records of customer interactions, process customer accounts, and file documents. - To be constantly guided by the company's service standards. - To efficiently handle customer inquiries. - To ensure customer satisfaction by providing...

**Job Summary** **Responsibilities**: - Answer customer inquiries and provide information about our products and services - Resolve customer complaints and issues in a report to company system - Process customer orders - Maintain accurate customer records and update databases - Collaborate with other departments to ensure customer satisfaction -...

To provide customer service, service information and resolving problems for shoppers, members and merchants at Dataran Pahlawan Mall. - Encourage new memberships sign up by promoting at strategic locations in the mall. - To recruit DPMM members based on the set KPI. - Update of members information in membership database. - Assist new member enrollment and...

**Overview** - A Customer Service Officer is responsible for providing frontline services in areas such as manning the lobby information counter, liaising with patients and caregivers for enquires and any other assistance. - S/He is able to combine excellent customer service and problem-solving skills, with the ability to work both independently and as part...

Skop kerja: 1. Menjawab pertanyaan pelanggan dr facebook messenger, whatsapp & medium chating yg lain (akan datang) Page FB: - Ironguardz Melaka - Ironguardz KL/Selangor - Besi Master - Page tambahan akan dtg Whatsapp no: - Ironguardz Melaka - ironguardz KL/Selangor - Besi Master - Nombor tambahan akan dtg 2. Membuat posting di media sosial FB Page...

**Overview** - A Customer Service Officer is responsible for providing frontline services in areas such as manning the lobby information counter, liaising with patients and caregivers for enquires and any other assistance. - S/He is able to combine excellent customer service and problem-solving skills, with the ability to work both independently and as part...

**Responsibilities** - providing assistance and resolving customer's issues - Ensuring proper execution of company SOP - Providing an excellent overall after sales care services. **Requirements**: - Preferably Executives specializing in Customer Service or equivalent - Fresh graduates/Entry level applicants are encouraged to apply - Well verse in English...

Job Description: - Providing friendly, professional, and comprehensive responses to customer inquiries about products, services, or related issues. - Recording and updating customer information, including personal details, orders, complaints, and interaction history, in the customer management system. - Handling customer complaints carefully and providing...

**Primary Job Functions**: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative targets - Handle...

SERVICE ADVISOR FOR LORRY AFTER SALES SERVICE We are Opereate in Automotive Industry providing Vehicle Sales,Parts Sales,Vehicle Service,Accident Claim,Motor Insurance Agent,Body Fabrication,JpJ Services We are Hino 3S Dealer, Daihatsu 4S Dealer We are Insurance Agency for Allianz ,Msig ,Etiqa SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or...

**HMJ Biz Point Sdn.Bhd** is a subsidiary of **Hj.Mat Hj.Jantan Sdn.Bhd**. The Company focusing on sales & as a distributor of an **organic fertilizer products** known as **"Baja Milagro"**. This fertilizer is an organic fertilizer that is recognized and collaborated with researchers from **University Putra Malaysia (UPM) **which is now receiving great...

**Responsibility** - Handling incoming calls and esquires from customers with demonstration of excellent customer service skills to meet and exceed customers expectation - Follow up and resolve customers complains and ensure IT is close to satisfaction - Work closely with team members and leaders at all times to achieve quality results and productivity - To...

**Handling inbound and outbound calls and enquiries from customers**: - **Follow up and resolve customers feedback and ensure it is close to satisfaction**: - **To channel & escalate any unresolved issues/feedback to other stakeholders or next level within the agreed procedure**: - Participate in ad hoc projects as required - Proactively identify areas of...

**Handling inbound and outbound calls and enquiries from customers**: - **Follow up and resolve customers feedback and ensure it is close to satisfaction**: - **To channel & escalate any unresolved issues/feedback to other stakeholders or next level within the agreed procedure**: - Participate in ad hoc projects as required - Proactively identify areas of...