Customer Support Executive
2 weeks ago
Support service parts inventory management.
- Maintain balanced inventory consistent with service requirement and targets.
- Support inventory forecasting and ordering
- Ensure timely parts stock-up for new models via recommendation from technical team.
- Update and maintain spare parts pricing.
- Process orders from parts distributors.
- Support technical team and service partners on spare parts related matters including processing of the spare parts warranty claims, provide weekly ETA update on spare parts shortage and etc.
- Process returned defective parts and main units.
- Monitor the Demo unit movement operation by Demo coordinator, ensure the Demo write off and disposal exercise is carried out quarterly and carry out stock check for demo units.
**Job Requirements**
- Diploma/degree in supply chain management, logistics, business, administration or in related field.
- Preferable those with experience in parts management and forecasting especially in small item SKUs.
- Organized and meticulous in dealing with large data.
**Job Type**: Permanent
**Benefits**:
- Flexible schedule
- Health insurance
- Work from home
Schedule:
- Monday to Friday
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