Marketplace Fraud

**Escalation & Appeals** - Acts as the first line of response against reported/escalated fraud & scam cases. - Reinvestigations in fraud & abuse cases investigated by Buyer & Seller Review. - Manage cases while balancing between customer's needs and the company's benefits. **Buyer Review** - Review & investigate user reported issues on various fraud related...

Job Description Escalation & Appeals Acts as the first line of response against reported/escalated fraud & scam cases. Reinvestigations in fraud & abuse cases investigated by Buyer & Seller Review. Manage cases while balancing between customer's needs and the company's benefits. Buyer Review Review & investigate user reported issues on various fraud...

**Escalation & Appeals** - Acts as the first line of response against reported/escalated fraud & scam cases. - Reinvestigations in fraud & abuse cases investigated by Buyer & Seller Review. - Manage cases while balancing between customer's needs and the company's benefits. **Buyer Review** - Review & investigate user reported issues on various fraud related...

Review Merchants online payment transactions Review Merchant's customer document ID and marketplace seller document ID Identify suspicious trends and patterns of merchants’ online payment transactions. Analyzes suspicious activity on Merchant's customer accounts and researches past history for customer activity Work with manual and automated tools for...

**_Responsibilities_** - Review Merchants online payment transactions - Review Merchant's customer document ID and marketplace seller document ID - Identify suspicious trends and patterns of merchants’ online payment transactions. - Analyzes suspicious activity on Merchant's customer accounts and researches past history for customer activity - Work with...

DepartmentOperations- LevelExperienced (Team Lead)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

Job Description Seller Review Collect & verify customer information, including identity documents, business registration details, and other relevant information required for KYC compliance. Conduct thorough due diligence on sellers to assess their integrity, reputation and potential risks. This may involve verifying the seller's background, reviewing...

**Job Scope** G2G is a world-leading digital marketplace, founded by serious technopreneurs. We currently have offices in Malaysia, Singapore, and Indonesia-with ongoing expansions into Thailand, Vietnam, US, and UAE. With the spirit of being "designed by gamers, for gamers", G2G was incorporated in 2013 and incepted in 2016. Since then, our platform has...

We are seeking a talented product manager to lead the optimization of our marketplace. As a Product Manager II, you will be responsible for driving growth, improving search and discovery, and strengthening the buyer and seller experience.Main ResponsibilitiesKey Areas of Focus:Drive growth by optimizing supply-demand dynamics and overall engagement.Improve...

**Data Analytics Manager, Risk & Fraud**: **"There is no love sincerer than the love of food." - George Bernard Shaw**: **Do you love food and convenience put together? Then you just might love foodpanda.**: **foodpanda (small 'f') is the world's favorite way to order food online. With hundreds of restaurants ready to receive orders via our website and...

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join...

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join...

Level Experienced (Individual Contributor)The Operation teams at Shopee cover the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance...

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join...

Lazada Federal Territory of Kuala Lumpur, MalaysiaBusiness Fraud Risk ManagerJob Description:Conduct comprehensive risk assessments and monitor risk for the assigned venture, including but not limited to identifying potential risks and opportunities in new or existing initiatives.Develop and maintain a risk management framework tailored to the unique nature...

DepartmentOperations- LevelExperienced (Team Lead)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

Required Skills and Qualifications:Diploma in business, finance, or a related field.Minimum 2 years of experience in disputes, fraud, chargebacks, or payment experience in banking, financial, fintech, or e-commerce sectors.Familiarity with marketplace platforms, cryptocurrency, and/or finance-technology industry is a plus. Excellent verbal and written...

Lalamove is looking for an experienced Risk Strategy Analyst to support our Risk team in Hong Kong. The role entails driving analytics insights and enabling senior leadership to make effective, analytically driven decisions, in particular areas of fraud risk and financial efficiency. **What you will be doing**: - Carry out detailed walkthroughs and process...

Lalamove is looking for an experienced Risk Analyst to support our Risk team in Hong Kong. The role entails driving analytics insights and enabling senior leadership to make effective, analytically driven decisions, in particular areas of fraud risk and financial efficiency. **What you will be doing**: - Carry out detailed walkthroughs and process mapping...

Department Operations- LevelInternship- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause...