Agency Compensation

3 weeks ago

Kuala Lumpur, Malaysia AIA Full time

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
- It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._
- And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives._

So if you believe in inspiring a better future, read on.

About the Role

Responsible for Financing Scheme, Agency Office Maintenance (AOM) and Office Support Allowance (OSA) end to end administration and payment processing.
- Handle Agency Office Maintenance (AOM) and Office Support Allowance (OSA) end to end administration, validation and payment processing.
- Financing Scheme and Agency Compensation payment calculation, validation and payment processing.
- Ensure all the payment validation is accurate as per standard operation procedures (SOP), rules and regulations set by regulatory and the company; and the completeness checking of payment calculation.
- Ensure regular and ad-hoc compensation reporting is generated within the stipulated timeline.
- Perform data analysis on agency compensation and provide insights for management's reference.
- Performs any other agency compensation assignment from time to time in order to meet operational efficiency objective.
- Continuously review and fine-tune the SOP/processes to ensure it meets with the business requirements and customer expectations.
- Collaborate efficiently with relevant parties to resolve all enquiries from agency and collaborators within agreed turnaround time.
- Periodic quality assurance check, prepare data as requested by internal and external audit and compliance team.
- Data Management - to keep accurate records/documentation for payment related matters.
- Prepare user requirements/ user story for system improvement, requirement walkthrough with relevant parties.
- Perform verification on UAT results and post deployment checks.

Job Requirements:
**Education**:
Tertiary education of any field from recognized University with minimum 2 years or working experience in distribution operations.

**Experience**:
Minimum 2 years relevant working experience.

**Skills**:

- Proficient in Microsoft Office Software (MS Word, MS Excel, MS Power Point)
- Meticulous and detailed oriented person.
- Self-motivated and able to work independently.
- Problem solver with analytical mind.
- Good command in English (verbal and written communication).

LI-DNI
- Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives._

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