Assistant Manager, Agency Compensation

7 days ago

Kuala Lumpur, Malaysia Manulife Full time

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

**Working Arrangement**

Hybrid

**The opportunity**

This position is accountable for accurate and timely compensation payment and reporting and analysis of agency data, outlined as below:
**Responsibilities**
- To validate, process and ensure financing scheme/ initiatives/ agency compensation payments to Agency Force, Agency Leader Corporation (ALC) and Partnership.
- To tabulate and compile compensation output and ensure payments are paid correctly and in accordance to schedule.
- To prepare progress monitoring report for financing scheme to the Management. Leverage on Power BI to automate the reporting as well as further analytics required.
- To process and demand outstanding amount due to Financing Scheme in accordance with established procedure. Monitor recovery effectiveness and prepare quarterly monitoring dashboard.
- Liaise with service provider and independent ALC on system relation issue. Maintain and update various records in PICS System and other programs.
- Communicate and collaborate with relevant stakeholders and departments to drive Department initiatives.
- Perform testing on CORE system enhancement and develop new reports or analytics for the success of Agency Distribution.
- Any other ac-hoc project assign from time to time.

**What motivates you?**
- You obsess about customers, listen, engage and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity and speak up.
- You share your humanity, helping us build a diverse and inclusive work environment for everyone.

**What we are looking for**
- The position needs someone meticulous and good in analytical skills with strong sense in numbers.
- Good in Excel, knowledge in Power BI.
- Can work under pressure and complete task in very short timeframe.
- Degree holder or Diploma with 3 years working experience in related field.

**What can we offer you?**
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.

**Our commitment to you**
- Values-first culture
We lead with our Values every day and bring them to life together.
- Boundless opportunity
We create opportunities to learn and grow at every stage of your career.
- Continuous innovation
We invite you to help redefine the future of financial services.
- Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.
- Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.

**About Manulife and John Hancock**

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

**Manulife is an Equal Opportunity Employer

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