Compensation & Benefits Services (Specialist)

2 weeks ago

Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.

We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.

Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity, orientation, and background. At BASF, careers develop from opportunities.

**Objectives of the Position**
- Understand business needs and provide best suited support on Compensation and Benefits for specific assigned Country in the APAC region.
- Support respective countries assigned in the region by engaging with the stakeholders, from HRBPs to country C&B teams in Compensation & Benefits matters including data analysis and providing operational support.
- Support in identifying and implementing process improvements and best practices in the C&B space to ensure smooth implementation and engagement of best practice for respective countries.

**Main Areas of Responsibilities and Key Activities**

**Operational Excellence**
- Responsible in preparation of data and analysis required to support any Compensation & Benefits initiatives such as performance management, salary budgeting and merit increment cycle, annual benefit renewal program and market benchmarking exercise for countries in APAC region
- Supports in collating economic indicators, external market practices and data analysis patterns and translates into meaningful indicators for development of any C&B initiatives and proposals to maintain market competitiveness.
- Key person for job family matching and data submission for all Compensation & Benefits relevant market surveys (for eg: Mercer Remuneration Survey) with the guidance of the Expert.
- Responsible for renewal and implementation of Compensation & Benefits program such as insurance, Flexible Benefits and Employee Assistance Program by managing, coordinating and following up with vendors, which includes market competitiveness analysis and requirement setting.
- Manages and coordinates with vendors in the Compensation & Benefits are for insurance enquiries, market data purchase, employee assistance program vendors.
- Supports Country HR for in scope countries in developing communications for Employees and Manager for implementation of Compensation & Benefit programs.
- Supports Experts in Global Compensation & Benefits projects and activities by sharing current processes and studying the impact of new programs and processes to BASF HR systems
- Provide advise to Country HR based on existing guidelines, policies and practices BASF Corporate Rule Base, labor laws etc for reference
- Responsible for all recurring C&B operational activities such as insurance employee movement updates, year end benefits provisioning, processing of C&B vendor related payments, job evaluation request
- Supports and ensures any C&B tools and systems (for eg: SuccessFactors Compensation Planner, Gambit) implementation and takes into consideration the requirements and interactions with the Payroll & People Data team
- Provides support to country HR for utilization of C&B tools and systems (for eg: SuccessFactors Bonus and Compensation Planner, Gambit)
- Maintains and updates C&B related knowledge management documents and articles on all knowledge sharing platform for onboarding purpose and employee reference (for eg: HR4U)
- Preparation of salary proposals for permanent transfer, hiring cases and update of C&B tools (proposal templates etc) when required.
- Responsible for data maintenance in SAPHR or SuccessFactors for Compensation & Benefits information such as Regional Specialist Track or Global Expert Track status
- Reviews any compensation and performance data upload for salary reviews cycles

**Service Engagement**
- Daily monitoring of inquiry management for Compensation & Benefits enquiries to ensure high level of responsiveness on ticketing system.
- Provide Compensation & Benefits inquiry support to employees via HR4U / CRM
- Support the Analysts should there be an escalation of C&B matters that require clarification and further in
- depth engagement.
- Stay updated with C&B practices and is able to refer Country HR and Regional HR Business Partners to readily available C&B policies and practices within BASF
- Play an active role in supporting the Expert in managing requests from Country HR and Regional HR Business Partner
- Guides local C&B experts in access management through Gambit

**Team Collaboration**
- Works autonomously within established procedures and practices; seeks guidance in the more complex aspects of the process.
- Contribute positively to a knowledge sharing environment through generously provide guidance and sharing knowledge with others. Guides and trains junior team members.

**Job Requirements**

**Education**

**Relevant tertiary qualifications: Degree with HR focus as a bonus.**

**Working Experience**
- With 4 years of related H

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