Ticketing/corporate Consultant

2 weeks ago


Kuala Lumpur, Malaysia M.S. Star Travel Agencies Full time

We are seeking a dedicated Ticketing/Corporate Consultant to join our team. In this role, you will play a crucial part in providing travel assistance to our clients. This will include assisting clients with booking travel arrangements and ensuring a seamless travel experience.

**Job Requirements**:

- Minimum Diploma/Degree in the tourism industry or equivalent
- Proven experience as a Ticketing Consultant within the travel industry
- Excellent knowledge of Sabre GDS (Global Distribution System) and knowledge of Amadeus and Galileo
- Able to book flights, issue, re-issue and refund tickets
- Strong knowledge of airline ticketing procedures, fare structures, fare rules and reservation systems
- Able to work independently and have good interpersonal skills
- Excellent communication and fluent in written and spoken English and Bahasa Malaysia
- Passionate for travel, tourism and hospitality industry

**Job responsibilities**:

- Handle daily reservation & ticketing enquires
- Ensure timely issuance of tickets and flight reservations to meet the demand of our clients
- Assist in visa requirements, car rental, accommodation and other related travel services
- Ensure accuracy in travel bookings, including departure and arrival dates, passenger information and special requests
- Provide timely and accurate assistance to clients
- Maintaining good relationships with our FIT and Corporate clients
- Able to handle emergency ticketing matters

**Benefits**:

- Competitive salary
- Team Socials
- Casual Attire
- Performance-based increment
- Discretionary bonus
- Group Insurance coverage
- Medical allowance

**Salary**: From RM3,000.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Night shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- Are you able to issue, re-issue and refund tickets?
- How many years of experience do you have working at a travel agency?
- Do you have experience in Sabre/Amadeus GDS booking system?

**Experience**:

- Corporate Ticketing: 3 years (preferred)

Ability to Commute:

- Kuala Lumpur (required)

Expected Start Date: 03/01/2024


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