Ticketing Officer

To provide** travel management services** to existing clientele base, and more in the sales pipeline, contributing a healthy sales mix for business sustainability in Wholesale & Corporate Ticketing Department. - Provide services according to customer’s request, meeting the agreed SLA (service level agreement). - Able to manage 24/7 call center services -...

**Duties and Responsibilities** - Familiar with SABRE GDS (Global Distribution System) System, Fare database, Scripts, Microsoft Office and other systems that are in use for reservations and ticketing - Knowledge of Reservation, Ticketing, Issue, Re-issue, Re-scheduling, Refund - Understand the client’s needs and anticipate travel needs in order to provide...

To update all ticketing & refund booking from Airlines and Distributed to all Mayflower Holidays, Agent, Corporate Client, New Agent registration etc. - To update ticketing & refund airlines in system - To assist airlines refund (GDS/ RAA) - To support team for emergency services - To ensure refund are submitted before deadlines meeting...

Job Description: - Assist clients in planning and booking their travel itineraries, including flights, accommodations, transportation, and activities. - Handle and follow up pre-payments for all bookings which have been made. - Handle inquiries and resolve issues promptly to enhance the customer experience. - To create booking with supplier, prepare...

Job Description: - Assist clients in planning and booking their travel itineraries, including flights, accommodations, transportation, and activities. - Handle and follow up pre-payments for all bookings which have been made. - Handle inquiries and resolve issues promptly to enhance the customer experience. - To create booking with supplier, prepare...

Mayflower is the leading total travel service specialist in Malaysia, catering to both individuals and corporate bodies with its diversified range of services. Bachelor's or Equivalent

**Job Description As an IT security officer, you will be performing regular network and system monitoring, security analysis and incident response. You will be responsible for the maintenance and configuration of security monitoring tools as well as the review of alerts and threat intelligence notifications. The Security officer will work with the senior IT...

Responsibilities Organize the Information Center and Genting Lounge effectively to ensure smooth operations daily Ensure that the Information Center is clean and tidy Ensure wheelchairs and strollers are maintained in a good condition Attend to daily administrative and cashiering work e.g. opening and closing daily sales Ensure that Savings Passport issued...

Job Description: - Resolving IT support requests from employees - Answering employee questions regarding computer systems - Gathering and analyzing data to diagnose problems with computer systems - Changing configurations, settings and permissions to fix computer issues - Generating sign ins for new hires during the onboarding process - Installing new...

Provide technical support and assistance to end-users, ensuring their issues are addressed and rectified promptly. - Troubleshoot and resolve customer's problems within the company's ticketing system, and remote assistance tools. - Answer the call and record detailed information about reported incidents or service requests in the company's ticketing system....

Job Description Carry Out initial ticket triage regarding fault requests and provide analysis to ensure onward dispatch is accurate. Reactive/Planned work allocation to the Field, either by manual trouble ticket assignment or through optimized automation processes within a Work Force Management System Review and monitor Ticket allocations through to...

The monitoring support is responsible for the proactive monitoring of 24x7 service orders and acting as a control tower coordinating service deliveries with various internal services. Teams including Service Delivery Manager, Technical Support, Technical Account Managers, Part Planning, Logistic & Field as well as external partners (local service providers)...

Terms and conditions applies - your salary will be paid RM 1,800 for the first 5 months of employment, and on top of that you will get a confirmation bonus of RM3, 500 and your salary will kick off in full amount based on approval upon your confirmation with SRG AP. **Job Description**: Job Highlights - MNC Company & Professional Career Exposure - Easy...

**2. NETWORK MANAGEMENT SYSTEM** 2.1 Implement and Execute network monitoring and management via different NMS platform for all Network Elements (SDH, DWDM, ATM, Frame Relay, IP Transit, IPLC, Ethernet over SDH, Digital Internet Access) 2.2 Implement latest technology NMS for all platforms and Network Elements. **3. NETWORK PERFORMANCE & SERVICE...

**Job Descriptions**: - Support the Operation team in maintaining support ticketing system - Assist with troubleshooting issues and provide technical support - Organize and maintain IT resources - Follow all the instructions given by the Chief Technology Officer or the Head of Department **Job Requirements**: - Familiar with programming languages (eg:...

**Job Descriptions**: - Support the Operation team in maintaining support ticketing system - Assist with troubleshooting issues and provide technical support - Organize and maintain IT resources - Follow all the instructions given by the Chief Technology Officer or the Head of Department **Job Requirements**: - Familiar with programming languages (eg:...

**Job Descriptions**: - Support the Operation team in maintaining support ticketing system - Assist with troubleshooting issues and provide technical support - Organize and maintain IT resources - Follow all the instructions given by the Chief Technology Officer or the Head of Department **Job Requirements**: - Familiar with programming languages (eg:...

**_Job description:_** Identify and diagnose issues and problems. Categorize and record reported queries and provide solutions. Ensure end-to-end service delivery for digital workplace devices and their enablement. Advise users on the appropriate course of action. Monitor issues from start to resolution. Escalate, if needed, unresolved problems to a higher...

**Job description**: - Identify and diagnose issues and problems. - Categorize and record reported queries and provide solutions. - Ensure end-to-end service delivery for digital workplace devices and their enablement. - Advise users on the appropriate course of action. - Monitor issues from start to resolution. - Escalate, if needed, unresolved problems to...

IPC is a fintech company that focuses on the human element. Having global presence, we support local markets with cutting edge cloud-based trading communications and managed connectivity.Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global...