IT Support Office Admin

2 weeks ago


Kuala Lumpur, Malaysia One Allianz Consortium Sdn Bhd Full time

Job Description:

- Resolving IT support requests from employees
- Answering employee questions regarding computer systems
- Gathering and analyzing data to diagnose problems with computer systems
- Changing configurations, settings and permissions to fix computer issues
- Generating sign ins for new hires during the onboarding process
- Installing new software and hardware drivers and updating existing ones as needed
- Updating employees on the status of their service requests
- Logging all service requests and updating tickets as needed
- To handle office maintenance and office upkeep.

Job Requirement:

- Graduate in Computer Science or Engineering or any IT related course.
- Knowledgeable in LAN, WAN, UTP cable crimping and wireless network
- 1-2 years of experience in a similar role
- Effective written and verbal communication skill
- Proficiency on hardware troubleshooting
- Ability to manage and configure Cisco wireless controllers, lightweight access points, standalone routers and access points
- Good analytical and problem-solving skills
- Experience in various operating systems (Microsoft and Mac)
- Ability to manage Fortinet Firewalls, Assigns VLAN/DHCP Interfaces, Sets up DNS and IPV4 Policy
- Perform own transport

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: RM2,000.00 - RM2,800.00 per month

**Benefits**:

- Additional leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Attendance bonus
- Performance bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- We must fill this position urgently. Can you start immediately?
- Do you have own transport? (Please specific if is Car or Motorbike)

**Experience**:

- IT support: 1 year (required)

Application Deadline: 12/01/2023


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