Customer Associate
4 months ago
**Company Description**
Farmedy is a health-focused brand that specializes in developing a range of natural health foods and remedies. With an unwavering commitment to authenticity and innovation, Farmedy incorporates unique, functional phyto-nutrient ingredients into our products.
**Role Description**
This is a full-time, on-site role for a Customer Service Representative at Farmedy Sdn Bhd located in Kepong WP Kuala Lumpur. As a Customer Service Representative, you will be responsible for providing exceptional customer support and ensuring customer satisfaction. Your day-to-day tasks will include resolving customer inquiries, assisting with order placements and tracking, addressing product-related concerns, and delivering a positive customer experience.
**Qualifications**
- Customer Service Representatives and Customer Support skills
- Customer Satisfaction and Customer Service excellence
- Customer Experience enhancement
- Strong communication and interpersonal skills
- Ability to handle and resolve customer inquiries and concerns
- Attention to detail and organizational skills
- Prior experience in a customer service role is preferred
- Knowledge of health foods and remedies is a plus
**Job Types**: Full-time, Permanent, Student job
Pay: RM1,600.00 - RM4,500.00 per month
**Benefits**:
- Free parking
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
Application Question(s):
- Salary Expectation
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- English (preferred)
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