Microsoft Endpoint Manager
7 months ago
**Key Responsibilities**:
- Collaborate with the project team to design and implement cloud-based solutions for enterprise device management using Microsoft Intune and MEM.
- Plan and execute migration of Mobile devices from on-premises infrastructure to Intune, ensuring mínimal disruption to business operations.
- Develop and implement Intune policies, compliance settings, and device configurations to secure and manage devices.
- Troubleshoot and resolve Intune-related issues, providing expert guidance and support to clients and internal stakeholders.
- Collaborate with cross-functional teams to integrate Intune with other cloud services, including Azure AD, Zscaler, Network, PKI Cert, Security, M365 apps and services, etc
- Conduct regular self-led audits and assessments to ensure the security, compliance, and performance of the Intune environment.
- Develop and maintain technical documentation, including migration plans, configuration guides, and best practices.
- Stay up to date with the latest industry trends and advancements in Intune and cloud device management, sharing knowledge with the team and clients as needed.
- Utilize PowerShell scripting to automate tasks, manage configurations, and troubleshoot issues within the Intune and MEM environments.
- Experienced with Windows Upgrade, Software, patch management through Intune
- Resolve technical issues and effectively manage stakeholders’ requests.
- Ensure that all parts of the technical design are correctly incorporated
- Provide technical support and technical quality control throughout all stages of the project and to synchronize retailer services linked to the selection and implementation of necessary technology.
- Manage Patch and Vulnerability Management for Android and iOS.
- Technical / Domain Knowledge
- Deep understanding of the iOS / Android hardware / Software platform
- Deep technical knowledge of the UEM, Mobility platform and Operating Systems (multiple versions)
- Familiarity with management controls of iOS & Android
- In-Depth understanding of Endpoint management platforms with specialisation in one or more of Workspace One, Apple Business Manager, DEP, O365 Apps, Intune, conditional access etc.
- Experience in deploying iOS / Android builds in medium and large environments
- Ability to handle critical and escalated incidents
- Proven ability in global vendor coordination across different SCB streams for effective deliverable of device management solutions.
- Prior experience in Microsoft AD integration / authentication for iOS /Android clients is desirable.
- Implementation of Data Loss Prevention solutions in Mobile environments is required.
- Implementation of end point protection solutions in Mobile environments is required.
- Implementation of AIP solution in iOS and Android environments.
**Requirements**:
- Bachelor's degree in Computer Science, Information Technology, or a related field or relevant equivalent industry certifications.
- A minimum of 3-5 years of hands-on experience with Microsoft Intune and MEM in complex environments.
- Proven track record of successfully migrating on-premises infrastructure to cloud-hosted services, including Windows and mobile devices.
- Strong understanding of Azure AD, M365, Zscaler, network topologies and other Microsoft cloud services.
- Expert knowledge of PowerShell scripting, with demonstrated experience in automating tasks and managing configurations within the Intune and MEM environments.
- Solid understanding of MEM solutions, such as co-management, conditional access, and Autopilot.
- Excellent problem-solving and troubleshooting skills, with the ability to quickly diagnose and resolve complex technical issues.
- Strong communication and interpersonal skills, with the ability to work effectively with clients and internal stakeholders at all levels.
- Familiarity with other scripting languages, such as Python, is a plus.
- Relevant certifications such as Microsoft Certified: Enterprise Mobility Management (MEM) Expert or similar are preferred.
**Salary**: Up to RM18,000.00 per month
**Benefits**:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
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