Digital Account Manager

6 months ago


Kuala Lumpur, Malaysia Microsoft Full time

The Digital Account Manager
- helps businesses achieve their digital transformation goals by matching customer challenges with Microsoft solutions.
- helps our managed customers across industries, to identify their needs and opportunities using the latest in digital selling technology.
- helps customers get to the Microsoft Cloud across solution areas like Modern Work, Business Applications, Applications and Infrastructure, Data and AI, and Security.
- adds value by developing and maintaining strong customer relationships that include building relationships with executives at the Chief-level (CxO) as well as other Business and Technical Decision Makers within the customers' organizations.
- effective leverage all the digital tools available and orchstrate the other members of the team to address customer needs and requirements engage with partners to be able to find the best solution that will address the customer needs

**Responsibilities**:
The Account Executive leads the relationship with the customer and its strategy and leverages all the team members to help customers in their digital transformation journey.

Key Areas of Responsibility

**Customer Engagement** - Builds and maintains relationships with executives and business and technical decision makers at high levels of the customer's organization to establish; seeks to deepen relationship with customers during interactions by being customer-focused and consistently honoring commitments and connecting the customer to Microsoft. Works with partners in joint-selling opportunities. Understands customer drivers of digital transformation and leads new opportunities and orchestrates internal teams to accelerate the customer's digital transformation.

**Account Management** - Thinks strategically about territory planning for assigned accounts, setting standards and priorities, outlining where to and how to leverage specialized and technical resources and other roles, engaging internal and external decision makers on long-term business planning.

**Sales Excellence** - Orchestrates team and other key roles engage decision makers; leverages best-in-class digital tools sales and communication strategies and tools to meet customer needs. Articulates Microsoft's value proposition aligned to customer's business objectives; creates a mutually-beneficial industry business value proposition and executes relevant solutions.

**Industry Knowledge** - Proactively builds and maintains a strong knowledge of Microsoft's product landscape, solutions, and strategy in the industry of assigned accounts, as well as of the business priorities; demonstrates a strong understanding of the customers' business strategy and the direction of the industry.

**Qualifications**:
The following are qualifications requried:

- 10-15+ years of technology related sales or business development, exceeding quota by leading sales teams along complex sales cycles within a Partner ecosystem.
- Demonstrated ability to consistently exceed sales quota by driving deals with partners.
- Demonstrated understanding of solution selling techniques and selling cloud-based solutions.
- Experienced in building strong, collaborative customer relationships with Business Decision Makers, IT Decision Makers.
- Ability to navigate a customer through sales negotiations and technical presentations in person and remotely.".
- Solid knowledge of the business, customers, partners, Microsoft strategy and how they work together.
- Able to qualify sales opportunities and position partners in the overall sales process.
- Demonstrated business communication and written skills in the local language.
- Passion for technology as an enabler for a company’s growth.
- Extensive presentation skills, effective marketing tactics, negotiation, financial analysis,
- Bachelor's Degree or equivalent work experience required: Computer Science, similar information technology-related discipline or Business Administration.
- MBA desired.
- Bachelor's Degree or equivalent work experience required



  • Kuala Lumpur, Malaysia IH Digital Full time

    **[MY] Executive, Account Management | Account Management | Kuala Lumpur, Malaysia**: Digital marketing is a vital skill in today’s digital-centric world, particularly advertising. Not only it helps connect brands to a wide variety of audiences, but it also helps link jobseekers like you to their dream job or workplace. **What Do We Do?** As a digital...


  • Kuala Lumpur, Malaysia Digital Sage Full time

    **Job Summary**: - Read up to the end of this job post. _ We are looking for a Digital Project Manager preferably from Brunei. The Digital Project Manager is responsible for leading our digital marketing and digital services operations, driving the execution of our digital strategy, and ensuring alignment with the company's overall vision and goals as laid...


  • Kuala Lumpur, Malaysia Digital 38 Sdn Bhd Full time

    Job Description Digital 38 is recruiting for a digital content creation role in our Malaysia office. This person will be responsible for developing and supporting strategic and tactical social marketing campaigns for our APAC clients, FMCG, beauty, pharmaceutical and government accounts. **Your Role**: - Preferably with 1 year’ experience in digital...

  • Account Management

    5 days ago


    Kuala Lumpur, Malaysia Digital 38 Sdn Bhd Full time

    Our Team Digital 38 is a 360° Digital Marketing Agency with a strong presence in Southeast Asia and Greater China. With experience in digital marketing since 2006, we have 100+ digital specialists that cater to our clients’ diverse digital needs. We aim to simplify digital marketing, eCommerce and social media marketing solutions for forward-looking...


  • Kuala Lumpur, Malaysia Recruitree Full time

    **Responsibilities**: - Investigate and determine the client's wants and needs - Plan and manage digital strategies for clients - Analyze the effectiveness of digital campaigns - Recommend, design, and implement digital projects to increase their ROI - Set up a list of KPIs to track for each client - Prepare client proposals & present reports on client's...

  • Account Manager

    7 months ago


    Kuala Lumpur, Malaysia Drop Zero Digital Full time

    **Who are we?** At Drop Zero Digital, we're not just building an agency but we’re crafting a haven for the ambitious and the innovative. **What we’re looking for**: Account Manager As our Full-Time Account Manager, you'll be at the forefront in our client relationships. This role isn't just about managing communications; it's about owning them. You'll...

  • Key Account Manager

    7 months ago


    Kuala Lumpur, Malaysia Flywheel Digital Full time

    **About Us** Flywheel SEA (formerly known as Intrepid Group) Ascential Group With more than 2,000 employees across five continents, Ascential combines local expertise with a global footprint for clients in over 120 countries. Ascential is headquartered in the UK and listed on the London Stock Exchange. **The role** As a **Key Account Manager**, you will...

  • Kol Account Manager

    7 months ago


    Kuala Lumpur, Malaysia REFORM Digital Full time

    **Who Are We?** REFORM specialises in helping brands launch marketing campaigns, be it digital or through traditional media. We strive to help brands create high-impact marketing campaigns and, along the way - win some awards :) **Cultural Fit** REFORM Digital is an advertising agency running on the concept of lean startup, where we value our competitive...

  • Admin Manager

    6 months ago


    Kuala Lumpur, Malaysia IH Digital Full time

    **[MY] Admin Manager | HR | Kuala Lumpur, Malaysia**: **About Us**: At Digital 38 Group, we're on a mission to simplify digital marketing, eCommerce, and social media solutions for forward-thinking companies across the ASEAN Economic Community (AEC). We're passionate about pushing the boundaries of creativity and technology to deliver outstanding...


  • Kuala Lumpur, Malaysia Microsoft Full time

    A Digital Account Manager in SMC Microsoft is a sales professional who engages with customers in the Small, Medium, Corporate (SMC) segment to help them achieve their business goals through the Microsoft cloud **Responsibilities**: **Responsibilities**: - Develop and maintain customer relationships with executives and decision makers in the SMC segment -...


  • Kuala Lumpur, Malaysia 2Stallions Pte. Ltd. Full time

    As a **Digital Account Manager,** you must have the knowledge & skills to manage digital marketing strategies that help clients achieve their digital marketing goals. Your role is crucial for customer success, satisfaction, and loyalty. Your strong conceptual skills and a deep understanding of performance marketing and social media will be a driving force...


  • Kuala Lumpur, Malaysia Onyx Island Pte. Ltd. Full time

    As an Account Manager, you will serve as a primary point of contact for assigned clients, nurturing strong relationships and providing strategic guidance. You will assist the Account Director in developing innovative solutions to meet client objectives and oversee smaller client accounts independently. Collaboration is key, as you will work closely with...

  • Assoc Manager/manager

    7 months ago


    Kuala Lumpur, Malaysia ACCSS Digital Sdn Bhd Full time

    Position Title: Assoc Manager/Manager Reports to: Senior Manager, Digital Media Location: Malaysia **Primary Purpose** As Assoc Manager/Manager, you will be responsible to provide ad operations and sales operations support to effectively manage and deliver client’s digital campaigns. You need to manage relationships between clients and ACCSS to ensure...


  • Kuala Lumpur, Malaysia The Edge Asia Full time

    My client specializes in crafting tailored digital solutions designed to meet our clients’ unique needs. Their focus is on driving brand visibility and performance through innovative campaign strategies that resonate with consumers and deliver measurable results. Looking for a Digital Media Manager to join their business. **Key responsibilities**: -...


  • Kuala Lumpur, Malaysia Tiara Digital Advertising Full time

    We’re looking for talents in Digital Marketing/Advertising to join our team as Digital Project Executives. **Responsibilities**: - Manage the digital project, timeline including objectives & deliverables - Independently and pro-actively resolve issues and challenges relating to projects. - Follows best practices, develops new best practices, and...

  • Digital Marketer

    7 months ago


    Kuala Lumpur, Malaysia Tiara Digital Advertising Full time

    Creative, Passionate, Committed. If you embody one of these exceptional attributes and aspire to make a profound impact as a Digital Marketer, we encourage you to apply. The imaginative world eagerly anticipates your arrival. **Responsibilities**: - Manage and optimise ads campaigns on META, TikTok, and Google platforms. - Create compelling content that...

  • Fund Accounting

    4 hours ago


    Kuala Lumpur, Malaysia First Digital Trust Full time

    **Responsibilities**: - Oversee and manage entire Fund subscriptions and withdrawals process. - Act as main contact point with external Fund Administrator and Investment Manager on all Fund matters. - Responsible for complete record keeping and documentations on entire Fund series. - All aspects of fund reporting e.g. fund accounting, valuation and...


  • Kuala Lumpur, Malaysia Gamned Full time

    Maintain and build client relationship - Manage Digital Media Marketing campaigns in Social Media, SEM and Programmatic - Provide reporting and updates on ongoing campaigns - Work closely with internal and external teams to ensure quality and timeliness of Digital Marketing campaigns execution - Business Development; Requirements:Minimum 3 to 5 years of...


  • Kuala Lumpur, Malaysia Dewan Filharmonik PETRONAS Full time

    **Job Purpose**: The Manager, Digitalization is pivotal in maximising revenue through strategic exploitation of digital platforms, ensuring the organisation is at the forefront of digital broadcasting innovation. This role is responsible for overseeing a team to optimise content for digital consumption, including streaming, concert recordings, and video on...

  • Account Executive

    7 months ago


    Kuala Lumpur, Malaysia IH Digital Full time

    **[MY] Account Executive - Content Creator (Chinese Content) | Content | Kuala Lumpur, Malaysia**: Join Our Creative Team: Content Creator for Digital Marketing **About Us**: At Digital 38 Group, we're on a mission to simplify digital marketing, eCommerce, and social media solutions for forward-thinking companies across the ASEAN Economic Community (AEC)....