Critical Environment Program Manager

6 months ago

Kuala Lumpur, Malaysia Microsoft Full time

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Program Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers trainings and opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Responsibilities**:
Data Center Operations / Service Delivery:

- Establish strong working relationships with customers.
- Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a datacenter
- Manage, plan control and organize the planned preventative and corrective electrical and/or mechanical equipment.
- This involves utilizing CMMS and monitoring the performance of electrical plant and machinery, ensuring work is undertaken to prevent failure/loss of the plant and equipment and the production of work order and allocating the work daily to the Technicians, monitoring progress, and inspecting completed work to ensure the required standards are achieved.
- Ensure that electrical, mechanical, and/or fire/life safety equipment within the datacenter is operating at peak efficiency.
- Ensure compliance with infrastructure operations standardization
Act as an escalation point for all facilities-related issues within the datacenter, escalating to the Data Operations Manager as needed. This may include assisting technicians in times of emergencies, job training, and providing input/recommendations on electrical/mechanical design parameters.
- Management of small-to-medium projects from conception to completion
Ensure routine reporting for critical infrastructure, inclusive of operational and maintenance KPIs, objectives, organizational polices, procedures, and standards.
- Driving cost/energy efficiency projects
- Identifying single points-of-failure at regional datacenter locations
- Coordinate, plan, schedule, and supervise CE audits and compliance verifications
- Drive identification and remediation of vulnerabilities (such as single points of failure). Provide recommendations on new data center equipment designs, technologies, and construction methods. Drive cost/energy efficiency projects

Data Center Work Environment:

- Share best practices, assists others in learning role, process, procedures; and mentors others
- Promotes a culture of safety, security, and compliance in all aspect of datacenter activities
- Realize the impact of change on others
- Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success
- Embody our culture and values
- Removes barriers to agility to enable the team to shift priorities quickly without losing productivity.

**Qualifications**:
Required Qualifications:

- High School Diploma or equivalent AND 1+ year(s) industry experience
- OR 2+ years industry experience and college course work.

Background Check Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following Preferred Qualifications:

- 2+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling).
- Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering or related field.
- Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, PMP, ITIL, CDCP.
- 6 months + of experience working with the operation of building cooling, electrical, mechanical, and life safety systems
- 6 months + of experience with Electrical Power Monitoring Systems (EPMS), Branch Circuit Monitoring (BCM), and Building Automati

  • Critical Environment Operations Manager

    6 months ago

    Kuala Lumpur, Malaysia Microsoft Full time

    Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Program Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a...

  • Critical Environment Technician

    6 months ago

    Kuala Lumpur, Malaysia Microsoft Full time

    As a Senior Critical Environment Technician (CET) in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will maintain the critical infrastructure that keeps our Datacenters up and running. This could be anything from coordinating with supplier/vendors, working closely with Management to address operational, risk and safety situations, mentoring...

  • Critical Environment Technician

    7 months ago

    Kuala Lumpur, Malaysia Microsoft Full time

    As a Critical Environment Technician (CET) in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will maintain the critical infrastructure that keeps our Datacenters up and running. This could be anything from coordinating with supplier/vendors, working closely with Management to address operational, risk and safety situations, mentoring other CE...

  • Critical Environment Technician

    6 months ago

    Kuala Lumpur, Malaysia Microsoft Full time

    As a Critical Environment Technician (CET) in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will maintain the critical infrastructure that keeps our Datacenters up and running. This could be anything from coordinating with supplier/vendors, recognizing safe versus unsafe work environment, having a hands-on understanding of how critical...

  • Critical Incident Manager

    6 months ago

    Kuala Lumpur, Malaysia Diebold Nixdorf Full time

    Critical Incident Manager Responds to, facilitates and administers ITIL and related service support processes for assigned accounts. Resolves service requests and associated service issues in real time. Proactively monitors open tickets to ensure achievement of contracted service levels. Post processes service requests by documenting individual services /...

  • Critical Incident Manager

    8 months ago

    Kuala Lumpur, Malaysia Diebold Nixdorf Full time

    Responds to, facilitates and administers ITIL and related service support processes for assigned accounts. Resolves service requests and associated service issues in real time. Proactively monitors open tickets to ensure achievement of contracted service levels. Post processes service requests by documenting individual services / agreements and verifying...

  • Business Program Manager

    6 months ago

    Kuala Lumpur, Malaysia Microsoft Full time

    Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Business Program Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. Empower...

  • Program Manager

    6 months ago

    Kuala Lumpur, Malaysia Affin Bank Full time

    Program Manager **Create your future with Affin! You too can make a difference.** Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don't just stay at the forefront of the industry - you can make a difference too. **Key Responsibilities**: **Program Planning and Strategy**: - Develop and execute...

  • Trainee Program

    6 months ago

    Kuala Lumpur, Malaysia Ouji Seiyaku (M) Sdn Bhd Full time

    **Company Background** Our company is a manufacturer of daily and cosmetic products. We manufacture over 1,000 daily households under 12 categories. The **Management Trainee Program** is a program crafted to groom talented graduates in becoming future leaders of tomorrow. You will be provided with first-hand experiences and regional exposure, liaising with...

  • Trainee Program

    6 months ago

    Kuala Lumpur, Malaysia Ouji Seiyaku (M) Sdn Bhd Full time

    **Company Background** Our company is a manufacturer of daily and cosmetic products. We manufacture over 1,000 daily households under 12 categories. The **Management Trainee Program** is a program crafted to groom talented graduates in becoming future leaders of tomorrow. You will be provided with first-hand experiences and regional exposure, liaising with...

  • Smb Quality Program Manager

    7 months ago

    Kuala Lumpur, Malaysia TikTok Full time

    Responsibilities TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of TikTok's purpose....

  • Digital Program Manager

    6 months ago

    Kuala Lumpur, Malaysia Encora Full time

    Digital Program Manager Important Information Location: Shah Alam Experience: Five or more years of experience in an upper-management role, preferably in project management Job Mode: Contract Work Mode: On-site Responsibilities and Duties - Maintains strategic alignment between the Program/Project and the organisation - Key interface with senior...

  • Gws Program Manager

    6 months ago

    Kuala Lumpur, Malaysia Microsoft Full time

    The Asia Program Manager will support the Global Workplace Services (GWS) Asia Real Estate Operations Team with oversight of critical global programs to support the effective management of the Asia real estate portfolio and related site services. The primary objective of the role is to enforce policies, processes, and controls, that promote compliance, risk...

  • Trainee Program

    6 months ago

    Kuala Lumpur, Malaysia Job Scoper Full time

    The **management trainee program** will provide you on-the-job training to gain exposure and experience required to oversee the sales operations in the FMCG retail industry. As a management trainee, you will learn management skills that are aligned with the Company's philosophies. You will go through a 6-month Sales Operation program where you will start by...

  • Regional Program Manager

    7 months ago

    Kuala Lumpur, Malaysia Culmen International LLC Full time

    Overview: Established in 2004, Culmen International is committed to enhancing international security, strengthening homeland defense, optimizing government operations and providing humanitarian assistance around the world. We provide technical and management expertise, develop innovative technology solutions, and deliver youth care services, logistics,...

  • Program Manager

    6 months ago

    Kuala Lumpur, Malaysia Maxis Full time

    Are you ready to get ahead in your career? - We want to empower you turn your ambitions into achievements. - We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. - Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. - To...

  • Human Resources Development Program

    6 months ago

    Kuala Lumpur, Malaysia Texas Instruments Full time

    **About TI** Texas Instruments Incorporated (TI) is a global semiconductor design and manufacturing company that develops analog ICs and embedded processors. By employing the world’s brightest minds, TI creates innovations that shape the future of technology. TI is helping about 100,000 customers transform the future, today. We’re committed to building a...

  • Affin Management Program

    6 months ago

    Kuala Lumpur, Malaysia Affin Bank Full time

    Affin Management Program **Affin Group is a company that values and strives to grow great talent like YOU!** **About Affin Management Program** - A unique platform of accelerated induction experience and learning curve to transform local talents of today into aspiring leaders and outstanding bankers of tomorrow via experiential learning, job rotations, and...

  • Program Manager

    6 months ago

    Kuala Lumpur, Malaysia JP Associates Full time

    The main role of a **Program Manager** is to oversee the delivery of complex software development projects. They work with a variety of stakeholders, including business analysts, software engineers, and project managers, to ensure that projects are completed on time, within budget, and to the required quality standards. **Key Accountabilities** - Evaluate,...

  • Program Manager

    6 months ago

    Kuala Lumpur, Malaysia Sitecore Full time

    **Program Manager - Client Response (KL - Malaysia)** **About Us**: Our mission is to elevate leading brands through unforgettable digital connections with their customers. Sitecore delivers a composable digital experience platform that empowers the world’s smartest and largest brands to build lifelong relationships with their customers. A **highly...