Customer Service Coordinator

Reporting to Customer Service Manager and/ or appointed immediate superior 2. Attend to customers complaints and find solutions to all complaints. 3. To ensure that all daily transportations and shipments are scheduled to customers’ needs. 4. To coordinate with all related parties inclusive of customers ensuring shipments in order. 5. To ensure that...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Job Purpose and Scope of Position**: - **Responsible for customer service towards customers (being Distributors/Agents/Subsidiaries) according to defined criteria and guidelines.**: - Work to be conducted according to the company's policy, safety and Quality management system, specifically relevant is the quality handbook and its work...

1. To implement cost effective strategies to meet company business objective. 2. Responsible for market development on new customer/potential customer as well as servicing exiting customer 3. Responsible for preparation and making best sample to customers. 4. Manage PO's and customer's profile - price changes, quantity changes, new customer master set-up,...

Reporting to Customer Service Manager and/ or appointed immediate superior - Attend to customers complaints and find solutions to all complaints. - To ensure that all daily transportation and shipments are scheduled to customers’ needs. - To coordinate with all related parties inclusive of customers ensuring shipments in order. - To ensure that opening and...

Responsibilities: **Customer Inquiry Handling**: Manage inbound calls and WhatsApp inquiries, addressing general client inquiries regarding hospital products and services. **Data Management and Reporting**: Maintain accurate records of customer interactions and inquiries, ensuring timely and thorough responses. **Client Engagement and Relationship...

**The company** Our client is an international logistics and freight forwarding company that offers transportation solutions globally. The company provides a wide range of customized solutions of logistics services and supply chain solutions such as Transportation, Warehousing and Custom Clearance. **The role**: - Ensure that Operation’s functions are...

Responsibilities: - Customer Interaction: - Greet customers in a friendly and professional manner. - Address customer inquiries, concerns, and complaints promptly and courteously. - Provide accurate information regarding driving courses, schedules, fees, and other relevant details. - Assist customers in scheduling driving lessons, theory classes, and...

The incumbent coordinates with the Production & QA department to ensure customers’ requirements are fulfilled, manages the delivery schedule and delivery orders and inventory levels. In addition, the incumbent monitors and reports the delivery performance, handles customers’ inquiries as well as perform administrative work. - To support Customer Service...

The trucking officer is to assist in daily operation of transport service as requested by customer. - Responsible for the logistics operation job, support logistics arrangements, liaise with drivers or contractors on shipments and customs related issues and maintain proper documentations. - The trucking officer must work closely with operation team in...

**Job Overview**: We are seeking a dynamic and customer-focused individual to join our team as a Sales & Customer Service Executive. In this role, you will play a key part in ensuring exceptional customer satisfaction while also driving sales for our cleaning and repair services. **Responsibilities** **Customer Service**: - Respond promptly to customer...

**Responsibilities and Duties** - Understanding customer needs and queries by listening attentively and asking the right questions. - Providing prompt, courteous, and effective responses to customer inquiries or complaints. - Building and maintaining positive relationships with customers. - Offering solutions to resolve customer issues or complaints...

**Responsibilities**: - Setting up appointments with customers and coordinate technical teams on confirmed appointments - Generation of invoice/quotation and facilitate customer's payment - Inventory management - Purchase items from various suppliers - Data entry of sale and purchase invoices, appointment and after sales records, and employee’s overtime...

**5 working days**: - **Office Working Hour**: - **Based in Wadi Hana, JB** **Interested applicants can also send your updated resume and allow our Consultant to match you with our Clients.** **Job Scope**: - Manage incoming and outgoing phone calls. - Actively follow up with clients and persuade clients to sign up for our services. - Provide accurate,...

OB DESCRIPITION: - *Possess strong motivation and highly driven to achieve or exceed overall corporate objectives. - Assisting with the execution of internal and external communications strategies. - Responsible for supporting & maintaining existing customers. - Handling customer complaint & problem solving. - Work closely with technical department for...

**VACANCY FOR CUSTOMER SERVICE EXECUTIVE (FREIGHT FORWARDER)** **Job Requirements** - Minimum 2 years of working experience in customer service for shipping, freight forwarding in import & export is preferred. - Experience in USA shipment is an added advantage. - Experience in submitting SI, AMS and other related carrier document via online. - Computer...

Arranges shipments by examining destination, route, rate, delivery time; dispatches to carriers. - Verifies merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies. - Keeps customers informed by forwarding notices, shipment date and method, and current status; answering questions. - Benchmark freight rates. - Negotiate...

**DESCRIPTIONS** - Arrange import and export operation and documentation - Arrange local and overseas transportation (Sea & Air) - Handle correspondence with local or overseas agents - Have a good liaise with Shipping companies - Daily co-ordination of operation and customer booking - Manage Documentation and Customer Services Dept - Familiar with shipping...

1. To implement cost effective strategies to meet company business objective. 2. Responsible for market development on new customer/potential customer as well as servicing exiting customer 3. Responsible for preparation and making best sample to customers. 4. Manage PO's and customer's profile - price changes, quantity changes, new customer master set-up,...

Liaise with customer on their shipment needs and attend to customer inquiries. - Open job folders, prepare shipping documents e.g. Consignment Note, D/O, Shipping Note, S.I., Manifest and Customs Form. - Prepare shipping notes and delivery order for cargo sending to warehouse / port. - Assist in advise and confirm to customer cargoes on board date (send...