Customer Service Consultant

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...

You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...

**Greetings!!** **We are looking for SAP Service Desk - Consultants!!** Job Title : SAP Consultant - Service Desk Job Mode: Hybrid **Job Type**: Permanent **Job Requirements**: - Minimum 5 years experience. Completed vocational training in the IT sector or a comparable qualification is an advantage, but career changers are also welcome. - Initial...

**Role and Responsibilities**: - One-stop solution to the needs of corporate customers (including product APP use and console use) - Providing corporate customers with a full set of consulting and after-sales service. - Provide complete and accurate solutions and information for corporate customers, solve customer problems, and provide high-quality...

**Role and Responsibilities**: - One-stop solution to the needs of corporate customers (including product APP use and console use) - Providing corporate customers with a full set of consulting and after-sales service. - Provide complete and accurate solutions and information for corporate customers, solve customer problems, and provide high-quality...

: The Customer Care Consultant (CCC) role is to manage Outbound & Inbound services for Winback & Collection of Involuntary Churn Operations. The CSC is required to greet customers warmly and ascertain the problem or reason for calling and to assist customers in their inquiries DUTIES AND RESPONSIBILITIES: - Professionally Interact with customers via phone...

_**Location**:_based in KL Sentral_ - **Working hour**:_9am - 6pm (rotational week off)_ **Job Profile Summary** The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems...

The Technical Support responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use. **Responsibilities**: - Assist external users of the...

_**Location**:_based in KL Sentral_ - **Operation hour**:_8am - 8pm (rotational shift)_ **Position Summary**: **Duties and Responsibilities**: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the...

**Working Hour**: 7am-8pm rotational shift (9 hour per shift) **Working Day**: 5 days work and 2 days off per week Monday-Saturday **Working Location**: Work location will be NU Tower 2 KL Sentral **Duties and Responsibilities**: - Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. - Build...

1) Nama Penuh: 2) Umur: 3) Kelayakan : SPM 4) Jawatan : Telekom Customer Service Consultant 5) Berikan tarikh boleh hadir ke interview secara walk in: **Requirements**: - Minimum SPM - Experience in Customer Service or Sales related jobs or work in a Call Centre are encouraged to apply - Able to speak & write in Bahasa Malaysia & English **Duties &...

**Position Summary**: **Job Function**: - Addressing and resolving inbound customer support inquiries - Working with internal cross-functional partners to resolve customer inquiries - Achieve & maintain target performance and on-time metrics - Ensure each inquiry is “resolved” form the customer’s perspective - Understand common customer pain-points...

**Job Descriptions**: - Offer comprehensive corporate customer support for both product app and console use. - Deliver accurate solutions and information to address corporate customer issues and provide top-notch service. - Handle corporate customer consultations, document inquiries and complaints, and provide feedback following established...

Preferred with Gaming experience in Customer service Rotational shift Pay: RM4,000.00 - RM5,500.00 per month **Benefits**: - Health insurance - Opportunities for promotion - Professional development Schedule: - Rotational shift Supplemental pay types: - Overtime pay - Performance bonus - Retention bonus

**Location: KL Sentral | On-site** **Job type: 1 year contract extendable or covert as perm** **Minimum 2 Years of experience** **Your key responsibilities** Being the strategic partner between business stakeholders and technology solution teams, you will be playing a pivotal role in the following areas: - Understand business functions, processes, and...

**Salary**: Up to RM4,000.00 per month **Benefits**: - Opportunities for promotion Schedule: - Day shift - Rotational shift **Education**: - Diploma/Advanced Diploma (preferred) **Experience**: - customer service in BPO: 1 year (required) **Language**: - Mandarin? Compulsory (required) - Chinese (required) Ability to Commute: - KL Sentral...