Telekom Inbound Customer Service

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**Position : Customer Service** **Location : KL Sentral (Nearby LRT / KTM / MRT)** **Job Scope**: - **Handle inbounds call/outbound calls**: - **Provide effective solution for customer issue.**: - **Follow up and respond back to user on timely manner.** **Job Requirements**: - **Experience : Min 1 year**: - Required language(s)**:English**: -...

_**Location**:_based in KL Sentral_ - **Working hour**:_9am - 6pm (rotational week off)_ **Job Profile Summary** The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems...

You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...

You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...

**Position Summary**: **Job Function**: - Addressing and resolving inbound customer support inquiries - Working with internal cross-functional partners to resolve customer inquiries - Achieve & maintain target performance and on-time metrics - Ensure each inquiry is “resolved” form the customer’s perspective - Understand common customer pain-points...

**Responsibilities**: - Source new sales opportunities through inbound lead follow-up and outbound cold calls (leads are provided by the company) - Understand customer needs and requirements. - Close sales and achieve monthly/quarterly quotas. - Contribute to team effort by accomplishing related results as needed. - Build and funnel sales opportunities via...

**Position : Inbound Telesales Customer Service (美容客服) - Urgent Hiring** **Salary Package : Basic Salary + Commission** **Can work from home/office** **Job Scope**: - Provide effective solution for customer issue. - Follow up and respond back to user on timely manner. - Inform customers of sales promotions and services, and processes payments for...

**Job Details**: - Position Title: Customer Service Associate - Salary Range: RM2,500 - RM3,500 (Base on experience) - Working Hours: 8 working hours (Based on supervisor schedule) - Working Days: 5 working days (Based on supervisor schedule) - Location: Plaza Sentral, Kuala Lumpur - Benefits : EPF, SOCSO, EIS, OT **Job Description**: - Handle...

**DUTIES AND RESPONSIBILITIES**: - Professionally Interact with customers via voice (end-to-end handling of calls) as part of the inbound and outbound function to provide information and assistance Escalated complaints or requests via Service Requests & Trouble Tickets - Cross-selling of all products and services including all upgrades for products &...

**Job Scope**: - **Handle inbounds call enquiries**: - **Provide effective solution for customer issue.**: - **Follow up and respond back to user on timely manner.** **Job Requirements**: - Preferable **Call Center/BPO** working experience.. - Required language(s)**:English**: - Applicants must be willing to work in **KL...

**Job Scope**: - **Handle inbounds call enquiries**: - **Provide effective solution for customer issue.**: - **Follow up and respond back to user on timely manner.** **Job Requirements**: - Required language(s)**:English**: - Applicants must be willing to work in **KL Sentral**: - **On job Training provided**: - **20 Full-Time position(s)...

Job description We're Hiring Customer Service Executive (Mandarin or Cantonese) Basic Salary: RM3300 - RM4000 Work Type: Permanent Role Working days: 5 days a week, 2 days off (rotational basis) Working hours: 8 hours (rotational shift basis) **Job Description**: Answer inbound calls / chats from customers. Assist customers by providing the right...

Position : Customer Service - Mandarin Speaker (中文客服） Location : KL Sentral (Nearby LRT/MRT/Monorail) **Job Scope**: - Handle inbounds call enquiries - Provide effective solution for customer issue. - Follow up and respond back to user on timely manner. **Job Requirements**: - Required language(s): English - Applicants must be willing to work...

**職位概要：** 入站客戶服務代表的角色是透過即時聊天解決客戶投訴。 ICSR需要熱情接待顧客並找出問題。 ICSR 也需要協助客戶進行查詢。 **義務與責任：** -...

Position : Customer Service (中文客服) Location : KL Sentral (Nearby LRT/MRT/Monorail) **Job Scope**: - Handle inbounds call enquiries - Provide effective solution for customer issue. - Follow up and respond back to user on timely manner. **Job Requirements**: - Required language(s): English / Mandarin - Applicants must be willing to work in KL...

**Position : Customer Service (中文客服）** **Location : KL Sentral (Nearby LRT/MRT/Monorail)** **Job Scope**: - Handle inbounds call enquiries - Provide effective solution for customer issue. - Follow up and respond back to user on timely manner. **Job Requirements**: - Required language(s): English - Applicants must be willing to work in KL...