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Operation Admin
3 weeks ago
**Sales Support**:
- Assist the sales team in day-to-day activities.
- Respond to customer inquiries and provide product/service information.
- Prepare and follow up on sales quotations.
- Coordinate with other departments to ensure timely delivery of products/services.
**Communication**:
- Liaise between the sales team, customers, and other internal departments.
- Communicate with customers to gather necessary information and address inquiries.
**Documentation**:
- Maintain and update customer databases and sales records.
- Prepare sales reports and analyze sales data.
- Ensure all sales-related documentation is accurate and properly filed.
**Sales Meetings and Events**:
- Coordinate and schedule sales meetings and appointments.
- Assist in the organization of sales events and trade shows.
**Customer Relationship Management (CRM)**:
- Utilize CRM systems to track customer interactions, sales leads, and pipeline information.
**Administrative Support**:
- Provide administrative support to the sales team, including managing calendars and travel arrangements.
**JOB REQUIREMENTS**
**Education**:
- A diploma or bachelor's degree in business or a related field.
**Experience**:
- Previous experience in a sales support or administrative role is preferred.
**Communication Skills**:
- Strong verbal and written communication skills are essential for interacting with both internal teams and external customers.
**Organizational Skills**:
- Excellent organizational and multitasking abilities to handle multiple tasks and priorities.
**Computer Skills**:
- Proficiency in using Microsoft Office (Word, Excel, PowerPoint) and familiarity with AutoCount software. (On the field training for AutoCount skill will be provided)
**Detail-Oriented**:
- Attention to detail is crucial for accurately processing orders and maintaining records.
**Team Player**:
- Ability to work collaboratively with the sales team and other departments.
**Customer Focus**:
- A customer-centric approach and a commitment to ensuring customer satisfaction.
**Problem Solving**:
- Ability to identify and resolve issues related to sales orders and customer inquiries.
Basic salary + EPF and Socso
**Location**:
PWKK - Lok Kawi
**Job Types**: Full-time, Fresh graduate
Pay: RM1,500.00 - RM2,000.00 per month
Schedule:
- Monday to Friday
- Weekend jobs
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