Outlet Manager

7 months ago


Kuala Lumpur, Malaysia KOKOS SDN. BHD. Full time

Responsibilities:
1. Meet annual/quarterly/monthly sales target and other operational-related

goals of the outlet set forth by the Management.

2. Control operational costs and identify measures to cut waste.

3. Oversee the daily operations, management and overall performance of the

outlet.

4. Generate detailed reports on weekly, monthly and annual revenues and

expenses.

5. Perform quality controls and monitor Operational KPIs for the outlet.

6. Regularly review product quality.

7. Maintain cleanliness of any outlet that you are assigned.

8. Ensure compliance with sanitation and safety regulation.

9. Manage restaurant’s good image and suggest for continues improvement.

10. Deliver superior services and maximize customer satisfaction.

11. Respond efficiently and accurately to customer complaints.

12. Organize and supervise shifts and schedule weekly roster for kitchen and

service crews.

13. Train new and current employees on proper customer service practices and

operation procedure.

14. Appraise your subordinate performance and provide guidance to improve

productivity.

15. Promote the brand in the local community through word-of-mouth and

restaurant events.

16. Any other tasks as instructed by your immediate supervisor or management.

**Requirements**:
1. Qualifications: Preferably SPM & above.

2. Language requirement: Basic Bahasa Malaysia proficiency is a MUST.

Proficiency in English is a bonus.

3. Work experience: Minimum 2 years of working experience in F&B

Management and Operations in a Managerial role (Restaurant Manager,

Hospitality Manager, or a similar role.)

4. Additional Requirements:

- Willing to work on shifts, weekends and Public Holidays. Must be able to

work overtime as needed.
- May be required to relocate from one outlet to another.

**Job Details**

**JOB INFO & REQUIREMENT**
- Contract Type- Full-time- Job Type- Executive- Experience Level- 1-3 years- Job Categories- Food/Restaurants/Cafe- Minimum Education Required- SPM and above- Language Required- English, Bahasa Malaysia- Nationality Preferred- Malaysians Only- Gender Preferred- All Genders- Own Transport- Motorcycle**SALARY & OTHER BENEFITS**
- Salary**RM 3,000 to RM 4,000 per month**
- Other Benefit (Optional)- EPF and SOCSO - Attractive yearly increments & bonus - Career path advancement


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