Outlet Manager
7 months ago
**Responsibilities**:
- Oversee the overall operations of the restaurant outlet, including front-of-house and back-of-house activities.
- Ensure exceptional customer service by training and motivating staff to deliver a memorable dining experience.
- Manage the dining area, including seating arrangements, reservation management, and table turnover.
- Monitor food and beverage quality, presentation, and consistency, ensuring adherence to established standards.
- Handle guest inquiries, complaints, and feedback promptly and professionally, striving to resolve any issues and exceed guest expectations.
- Create and implement standard operating procedures (SOPs) for the restaurant outlet, ensuring consistency and adherence to company policies.
- Collaborate with the culinary team to develop and update menus, considering customer preferences, seasonal availability, and cost efficiency.
- Monitor and control inventory levels of food, beverages, and supplies, ensuring optimal stock levels while minimizing waste and cost.
- Manage and control expenses, including labor costs, food costs, and overheads, to achieve financial targets and maximize profitability.
- Recruit, train, and supervise staff, including scheduling shifts, assigning tasks, and conducting performance evaluations.
- Conduct regular staff meetings to communicate goals, provide updates, and foster a positive and productive work environment.
- Maintain relationships with suppliers and vendors, ensuring timely deliveries, quality products, and favourable terms.
- Stay updated with industry trends, competition, and customer preferences, making recommendations for improvements and innovation in the outlet.
- Adhere to health and safety regulations, ensuring compliance with food handling, sanitation, and hygiene standards.
- Monitor and analyse outlet performance through sales reports, guest feedback, and other metrics, making data-driven decisions for improvement.
**Qualifications and Skills**:
- At least Bachelor's Degree/Post Graduate Diploma in hospitality management, business administration, or a related field.
- Proven experience (2 years) in a managerial role within the restaurant industry.
- Strong knowledge of restaurant operations, service standards, and industry trends.
- Excellent leadership and people management skills, with the ability to motivate and inspire a team.
- Exceptional customer service and communication skills, with the ability to handle guest interactions effectively.
- Solid understanding of financial management, budgeting, and cost control principles.
- Ability to work in a fast-paced environment, multitask, and make sound decisions under pressure.
- Strong problem-solving and conflict resolution abilities.
- Flexibility to work varied shifts, including evenings, weekends, and holidays.
职位类型:全职
薪资: RM4,000.00至RM5,000.00(每月 )
-
Outlet Manager
6 months ago
Kuala Lumpur, Malaysia SRIVIJAYA SDN BHD Full timeJob Responsibilities **Outlet** 1. Oversee the daily operations of outlet for smooth operations. 2. Plan and assist daily workloads to outlet associates. 3. Develop and enforce established policies and procedures. 4. Establish operational strategies to meet quality and customer service standards. 5. In-charge of performance and sales of the Outlet and...
-
Outlet Manager
7 months ago
Kuala Lumpur, Malaysia SRIVIJAYA SDN BHD Full timeJob Responsibilities **Outlet** 1. Oversee the daily operations of outlet for smooth operations. 2. Plan and assist daily workloads to outlet associates. 3. Develop and enforce established policies and procedures. 4. Establish operational strategies to meet quality and customer service standards. 5. In-charge of performance and sales of the Outlet and...
-
Outlet Manager
7 months ago
Kuala Lumpur, Malaysia Koshidaka Malaysia Sdn Bhd Full time**Koshidaka Malaysia** manages and operates the popular Japanese **KARAOKE MANEKINEKO** entertainment centers that are family-friendly themed, and offer reasonable pricing, cleanliness, safety, and friendliness from well-trained staff in the famous hospitality ways of Japan. Job responsibilities: - Responsible for daily overall business activities in the...
-
Outlet Manager
7 months ago
Kuala Lumpur, Malaysia Koshidaka Malaysia Sdn Bhd Full time**Koshidaka Malaysia** manages and operates the popular Japanese **KARAOKE MANEKINEKO** entertainment centers that are family-friendly themed, and offer reasonable pricing, cleanliness, safety, and friendliness from well-trained staff in the famous hospitality ways of Japan. Job responsibilities: - Responsible for daily overall business activities in the...
-
Outlet Manager
7 months ago
Kuala Lumpur, Malaysia Koshidaka Malaysia Sdn Bhd Full time**Koshidaka Malaysia** manages and operates the popular Japanese **KARAOKE MANEKINEKO** entertainment centers that are family-friendly themed, and offer reasonable pricing, cleanliness, safety, and friendliness from well-trained staff in the famous hospitality ways of Japan. Job responsibilities: - Responsible for daily overall business activities in the...
-
Outlet Manager- Klcc
6 months ago
Kuala Lumpur, Malaysia ZUS Coffee Full time**Responsibilities**: - Ensure outlet cleanliness, safety & health (QAQC) - Stocks ordering & management - Customer service - Supervise subordinates - Staff scheduling - Liaise with the outlet manager - Monitor outlet performance - Produce related reports - Adhere to company & outlet SOP - Perform ad hoc tasks/ duties as assigned by management/ outlet...
-
Assistant Outlet Manager
1 day ago
Kuala Lumpur, Malaysia GHAZAL MAHEL SDN BHD Full timeÂ- Oversee operations to ensure compliance to SOPs, safety regulations, implementation policies and guidelines in the outlet Â- Responsible in driving the team to meet sales targets Â- Ensuring that corporate level instructions and objective are achieved by outlets. Â- Analyzing and reporting on restaurant performance and taking corrective action when...
-
Assistant Outlet Manager
7 months ago
Kuala Lumpur, Malaysia VCR Holdings Sdn Bhd Full time**SCOPE OF ROLE**: **To ensure smooth and efficient operation of outlet. Operate the outlet as a business unit as per the standards and procedures and practice managerial principles, in order to achieve outlet goals in terms of guest satisfaction, financial targets, training and high employee morale.** **RESPONSIBILITIES: What you will do ?** **To achieve...
-
Outlet Manager
7 months ago
Kuala Lumpur, Malaysia MyeongDong Toppoki Full timeJob description Responsibilities; 1) Supervise day-to-day activities and assist in the food and beverage outlets 2) Create innovative programs and promotions that drive revenue through increased guest patronage 3) Aid in all financial budgeting operations to maximize profitability 4) Manage restaurant team to provide customers with the highest quality...
-
Assistant Outlet Manager
7 months ago
Kuala Lumpur, Malaysia Refresh Group Pte Ltd Full time1. Assist the outlet manager performing all job tasks as assigned. 2. Assist outlet manager complete store opening and closing procedures multiple times per week. 3. At all times, to keep the store organized, clean, and attractive to customers. 4. To oversee the store sales team and other staff members. This includes supervising employees, delegating...
-
Assistant Outlet Manager
7 months ago
Kuala Lumpur, Malaysia Refresh Group Pte Ltd Full time1. Assist the outlet manager performing all job tasks as assigned. 2. Assist outlet manager complete store opening and closing procedures multiple times per week. 3. At all times, to keep the store organized, clean, and attractive to customers. 4. To oversee the store sales team and other staff members. This includes supervising employees, delegating...
-
Retail Outlet Manager
4 days ago
Kuala Lumpur, Malaysia GENO Management Full timePosition : Retail Outlet Manager Location : The Garden Mid Valley Salary Range : RM 2,650 - RM 5,300 Transport Allowance : RM 500 Commission : Yes Product : Beauty and Health Products Working Hours : The working hours are 2 shifts as below: Morning Shift - 10am to 7pm Afternoon Shift - 1pm to 10pm Off Days will be 6 days a month. - Oversee the...
-
Retail Outlet Manager
3 days ago
Kuala Lumpur, Malaysia RCSI Resources Sdn Bhd Full timePosition : Retail Outlet Manager Location : The Garden Mid Valley Salary Range : RM 2,650 - RM 5,300 Transport Allowance : RM 500 Commission : Yes Product : Beauty and Health Products Working Hours : The working hours are 2 shifts as below: Morning Shift - 10am to 7pm Afternoon Shift - 1pm to 10pm Off Days will be 6 days a month. - Oversee the...
-
Outlet Supervisor/manager
6 months ago
Kuala Lumpur, Malaysia Emerald Bayview Sdn Bhd Full time**JOB SCOPE** - Hiring, training, and managing outlet staff. - Organize staff schedule and supervising daily shift operations - Coordinating daily front - and back-of-house outlet operations - Work with the team to organize and take stock of outlet supplies - Work with the team to maintain safety and food quality standards - Maintain a positive outlet...
-
Outlet Manager Klcc Diner
7 months ago
Kuala Lumpur, Malaysia Gigi Coffee Sdn Bhd Full timeResponsibilities: - Responsible in managing 2-3 outlets - Responsible in forecasting the outlets sales performance & outlet costing (P&L) - Ensure effective daily front line operations (manpower, stocks and other resources - Train and develop team to be top notch customer service agents - Formulate and execute project delivery plans, the set sales budget,...
-
Outlet Manager/ Store Manager
2 days ago
Kuala Lumpur, Malaysia ERIMA GLOBAL SERVICES Full timeWe need 2 to 3 years experienced outlet managers / store managers in each of our 5 locations at bukit bintang, bukit jali, klia, mid valley, putrajaya. Job description. - To ensure sales targets for your outlets are achieved. - To take full ownership and responsibility for the assets and operations of your outlets. - To report regularly to your Reporting...
-
Outlet Manager
7 months ago
Kuala Lumpur, Malaysia RESTORAN LA OLLA SDN BHD (RESTORAN LA MESA) Full timeAdminister purchasing and receiving procedures - Analyse service quality and customer satisfaction - Conduct staff performance assessment process - Contribute to innovation process within own scope of work in the business unit - Facilitate compliance with legislative and regulatory requirements - Foster service innovation - Implement loss/risk prevention -...
-
Assistant Outlet Manager/outlet Manager Diperlukan
7 months ago
Kuala Lumpur, Malaysia Pop Meals (Farm to Fork Sdn Bhd) Full time**Requirements** - Malaysian Citizen and above 18 years old - Education : SPM with min 6 months running shift experiences (Restaurant or Retail) Diploma or Degree holder in any field (**Fresh graduate encourage to apply)**: - Good written and spoken in English and Bahasa Malaysia. - Must be able to work in shift, weekend & Public Holiday - Who hunger for...
-
Outlet Manager
7 months ago
Kuala Lumpur, Malaysia Recruit Express Service Sdn bhd Full time**Responsibilities** - Managing a retail store, motivating and developing a sales team to increase sales and ensure efficiency. - Identifies current and future customer requirements by establishing rapport with potential and actual customers to understand service requirements. - Maintains the stability and reputation of the store by complying with legal...
-
Karaoke Outlet Manager, Kuala Lumpur
4 months ago
Kuala Lumpur, Malaysia Koshidaka Malaysia manages and operates the popular Japanese KARAOKE MANEKINEKO entertainment center Full timeJob requirements: - Mandarin speaking is preferred - 1-2 years experience as manager in F&B Industries - Wiling to work in shift Job responsibilities: - Responsible for daily overall business activities in the outlet - Drive the outlet team to meet monthly sales target - Ensure corporate level instructions and objective are achieved by outlet - Manage and...