Retail Supervisor
2 weeks ago
**Responsibilities**:
- To be the Person-In-Charge of the Outlet to effectively oversee the overall outlet management and co-ordinate the day-to-day activities of the retail operations in terms of:
- RESPONSIBILITIES
- The achievement of outlet operational efficiency, productivity, profitability and sales target.
- Implementing the Company Policy and Procedures.
- Enhancing corporate brand image and to ensure an Exceptional Customer Service experience for Customers.
- Being responsible for outlet’s manpower management in terms of manpower planning, training, motivation, supervision and succession planning.
- Being responsible for the effective execution of the Sales Plan, conducting Sales Analysis and managing the outlet’s sales & profits.
- Inventory control management and security management.
- Providing feedback on sales & customer service issues and to propose appropriate solutions.
- Coordinating with Marketing on the aspects of marketing, in-store promotion & visual merchandising.
- Housekeeping.**REQUIREMENTS**:
- Minimum SPM, Diploma in Sales & Marketing or any other equivalent qualification. Those without the necessary qualifications but with extensive relevant working experiences are also encouraged to apply. Minimum 2-3 years working experience in a similar capacity in retail or equivalent;
- Knowledge or working experience using Point-of-Sale (POS) will be an advantage, but not necessary;
- Proficient in English and Bahasa Malaysia. Knowledge of other languages would be an added advantage;
- Must be energetic and enthusiastic about interacting with people. Possess all the right attitudes such as proactive, self-disciplined, responsible, strong team spirit and an unquenchable desire to learn;
- Must be customer & service orientated;
- Possess strong leadership abilities as well as good training and coaching skills;
- Good supervisory, communication and organising skills;
- Preferably possess an avid interest in bikes and biking activities;
- Willing to work on weekends and public holidays;
- Willing to be transferred within our chain of Rodalink outlets (where necessary).
- We provide a great working environment along with**Benefits**:
- benefits:
Good Career Development Programme
- Comprehensive Training Programme - Product Knowledge, Customer Relationship Management, Outlet Management, Inventory Management, HR Skills.
- Commission upon confirmation
- Personal Accident Insurance Scheme
- Hospitalization and Surgical Insurance Scheme
- Staff Purchase Discount
- Uniforms
- Medical Benefits
- Annual & Sick Leave
- Maternity Leave
- KWSP & SOCSO
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