Customer Service Admin

Answer and solve customer enquiries from shopee, lazada and others online platform. - Check and followup with the customer's warranty. - Check return and refund from online platform. - Check customer's order daily in online platform. - Attend walk-in customers. - Check shop rating. - Call customer if necessary. NCC Mutiara Sdn Bhd is an established...

The **Customer Service Representative** interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - **Minimum Skills to...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

: A Customer Service Advisor’s primary goal is to resolve all customer queries and ensure that customers are satisfied with the company’s service or products. Their main duties and responsibilities include: - Escalating problems to the technical team or other members of the product team - Help customers protect their accounts by reviewing suspicious...

**Responsibilities**: - Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues - Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards - Conduct necessary analyses to address client needs - Communicate...

Another great opportunity for you!!!! We are hiring !!!!!!! Role : Customer service advisor/ QA/Trainer/ Analytics ONLY FOR JAPANESE OR KOREAN SPEAKER EVERYONE CAN APPLY ( NATIVE OR NON-NATIVE) **Short Overview of Job Responsibilities** Customer Service Advisor (CSA) jobs continue to be on the rise as more businesses are being engaged through social...

**Main Duties**: 1. Manage company social media platform via Meta Business Suite (Facebook & Instagram: Messenger, Comment, & Review) 2. Information center for customer regarding company products, promotions & services 3. Manage company google review via Google Business platform 4. Able to work shift system 5. Manage company hotline when customer call in...

**Job Description**: - Provide all administrative support in day-to-day office and business operations activities to ensure smooth running in support team operations. - Ensure data are key in to the system and other documentation are accurate and in order for filing. - Provide sales admin and service support - Any ad-hoc duties assigned by superior. **Job...

**Job Highlights** - AWS, Medical Insurance, 14AL - Career Advancement, On job training - Exp. in electronics distribution industry will be an advantage - **_Fluency in speaking Mandarin and English_** - Responsibilities_ - Responsible for data entry of customer order and inform customer on the confirmation date of delivery - Compile various reports as...

The **Customer Service Representative** interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - Ensure service delivered to...

Customer Service Representative - Entry Level Opportunity - Full Time - Paid Weekly We are a marketing and management firm in the Schaumburg area. We're looking for a FULL-TIME customer service and sales account representative. Experience as a customer service representative or a sales representative is welcome. No experience necessary in sales or customer...

**Customer Service Representative based at Penang** To Support APAC region Service Desk functions which includes but not limited to Marketing and Channel support, Learning Management System, Repair RMA ,Contract Administration, Delivered Quality (out of box management) - Support requests from external and internal for portal engagement, order shipment...

KOREAN/JAPANESE (Non-Native) Profile: Customer Service Advisor* Location: Penang Languages: Korean or Japanese Hours of Operation: Rotational Shifts, Mon - Fri, 8am-5pm, 1pm-10pm Min. Requirements: Accelerate : Min 2-3 years Digital Marketing experience (FB Ads / Google Ads) + B2B Sales Education: Minimum Diploma. SPM also ok but need 3~5 years of...

Our client is the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive...

**Role**:Customer Service Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:Telecom / ISP **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Microsoft Office typing skills Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English Proficient in...

Position: Game Ambassador Job scope: Supporting customer on their account recovery and gaming experiences **Requirements**: Diploma or Degree in any SPM holder with 4 years working experience. 1 year working experience as Customer Service Min B2 Aspiring Mind Work from office - Livingstone Tower Level 10 Working hours: 10am - 10pm (Mon - Sun) Basic :...

Building up the new key account platform to expand the sales efforts. - Working with the technical support team to resolve technical questions or develop solutions for the customers. - Observing and analysis of the potential customers, markets and competitors companies. - Foster strong relationships with semiconductor clients, understanding their needs and...

**About the Company** Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure...

Vacancy: Team lead - Customer Service (Mandarin Speaker) Location - Penang, Malaysia **Salary**: Negotiable Language: Mandarin + Eng Account: Video streaming **Requirements**: - At least 2 years of Team lead experience. - Prior experience in managing a customer support operation is preferred. - Experience in customer retention and cross-sell. - Strong...

Maintains customer records by updating account information - Ensure all communication is handled professionally and promptly but with a human touch across all channels - Demonstrating strong product, brand and industry knowledge to ensure all customer queries are answered making them promoters of the brand - Meet targets and requirements set by the client...