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Quality Technician

4 months ago

Shah Alam, Malaysia Ingenious Job Full time

Monitor the customer returns which including creating the request for analysis (RFA) ticket, tracking the returns and update the progress on BFO (Bridge Front Office) system.
- Performing first level analysis of returned products such as failure symptom verification, function testing to isolate the failing instruction/failing signal and physical analysis to locate the defect.
- Making the failure analysis report and Weekly meeting with customer advocate engineer for the failure analysis review and discussion for the next step analysis.
- Be the point of contact to the counterparts with related department in company along with customer advocate for root-cause fixed.
- Further supports such as packing and arrange FOC shipment to company in case requesting by Customer advocate for further analysis.

**Requirements**:

- Experience in quality, testing or failure analysis
- Good English communication skill

**Job Types**: Full-time, Contract
Contract length: 6 months

**Salary**: RM2,600.00 - RM2,800.00 per month

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

Application Question(s):

- What is your expected salary ?
- When you are available to work ?

**Experience**:

- Failure Analysis / Quality: 1 year (required)