Quality Technician

4 weeks ago


Shah Alam, Malaysia Ingenious Job Full time

Category:

- Technician
- Industry:

- Electrical / Electronic
- Location:

- Seksyen 15, Shah Alam - Selangor
- Education:

- Diploma
- Country:

- Malaysia
- Salary Range:

- 2600-2800
- Experience(Min):

- 2-3years
- Job Type:

- Full Time Contractual- Requirement:
- 2-year experience quality, testing or failure analysis
- Responsibilities:
- Failure Analysis technician (FAT) is responsible for the offer failure management process. **In this position, you will be responsible for**:

- Following RFA plan from Customer advocate (located in SEMV plant) to receive returned product from Sale/DC/FO/Customer monthly.
- Performing visual inspection for outside damage and checking production codes.
- Conducting function checks: ON/OFF check and continuity check.
- Conducting assembly check: opening the product properly and checking each component for any deviation, burnt, damage, disconnection.
- Performing basic measurements with caliper, gauge, force check.
- Receiving weekly guidance from Customer Advocate engineer and product engineer for deeper check.
- Reporting. **Your responsibilities will include but not be limited to**:

- Monitoring the customer returns which include creating the request for analysis (RFA) ticket, tracking the returns and updating the progress on BFO (Bridge Front Office) system.
- Performing first level analysis of returned products such as failure symptom verification, function testing to isolate the failing instruction/failing signal and physical analysis to locate the defect.
- Making the failure analysis report and Weekly meeting with customer advocate engineer for the failure analysis review and discussion for the next step analysis.
- Being the point of contact to the counterparts with related department in the company along with customer advocate for root-cause fixed.
- Further supports such as packing and arranging FOC shipment to factory in case requested by Customer advocate for further analysis needed.


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