Customer Service

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

Responsibilities: - Handling all inbound calls and live chat pertaining to customer general enquiries, complaints, comments, feedback, and other raising issues related to the company's products. - To exceed customers' expectations in terms of customer service and accurate information. - Work in a team to achieve the required KPI elements and SLA. - Report...

**ROLE**:Customer Service Executive **LOCATION**: - Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking) - **FREE **shuttle service transport from LRT station to Office based on selected schedule **JOB SCOPE**: - Respond to customers' general queries, complaints/feedbacks in a timely and accurate way -...

**Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: -...

**Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: -...

**ROLE: Customer Service Executive** **PROJECT: Hamilton HK (Supporting Hong Kong, Taiwan & China)** **LANGUAGE: Traditional Mandarin, Cantonese & English** **LOCATION**: Nusa Jaya, a fast-developing city that offers a variety of opportunities (FREE shuttle bus service provided - Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang...

Responsible for providing customer service supports for customers and managing escalations as per the below requirements: **Responsibilities**: - The ability to work efficiently in a fast-paced, high-volume environment. - Answer a high volume of inquiries and meet designated service level thresholds determined by the Company. - Provide information on our...

Responsible for providing customer service supports for customers and managing escalations as per the below requirements: **Responsibilities**: - The ability to work efficiently in a fast-paced, high-volume environment. - Answer a high volume of inquiries and meet designated service level thresholds determined by the Company. - Provide information on our...

Responsible for providing customer service supports for customers and managing escalations as per the below requirements: **Responsibilities**: - The ability to work efficiently in a fast-paced, high-volume environment. - Answer a high volume of inquiries and meet designated service level thresholds determined by the Company. - Provide information on our...

**Title: Customer Service Executive** - Handling inbound call and other general enquiries, escalation support. - To exceed customers' expectations in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Salary**: RM2,200.00 - RM2,500.00 per month **Benefits**: - Health insurance - Opportunities...

Responsible for providing customer service supports for customers and managing escalations as per the below requirements: **Responsibilities**: - The ability to work efficiently in a fast-paced, high-volume environment. - Answer a high volume of inquiries and meet designated service level thresholds determined by the Company. - Provide information on our...

Responsibilities: - Handling all inbound calls and live chat pertaining to customer general enquiries, complaints, comments, feedback, and other raising issues related to the company's products. - To exceed customers' expectations in terms of customer service and accurate information. - Work in a team to achieve the required KPI elements and SLA. - Report...

Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Job Requirements, Qualifications & Skills**: -...

Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Job Requirements, Qualifications & Skills**: -...

**Job Description, Job Requirements, Qualifications & Skills**: - CII / BIS-D / BIS-O - Inbound & Outbound Calls - Liaise with Business Unit on status of service request - Filter calls that do not need engineer on site and perform FCR & Dispatch Engineer on-site for hardware related issues - Filter call base on product and require different assistance such...

**JOB DESCRIPTION**: - Regularly contacting customers to ensure their experience with a product or service is satisfactory. - Direct calls from customers to the appropriate department when necessary. - Ensure positive attitude towards customers at all times. - Possess strong understanding of company’s products. - Keep records of customer...

**Key Responsibilities**: - Exceeding customer expectation in terms of customer service & accurate information. **Qualifications**: - Quick thinker and creative problem-solver. **Salary**: RM2,000.00 - RM2,300.00 per month **Benefits**: - Opportunities for promotion - Professional development Schedule: - Afternoon shift - Day shift - Early shift -...

Provide administrative support to the service team in order processing transactions, coordinating engineer schedules, and ad-hoc duties. - Handle all delivery-related documentation; ensure accurate order fulfillment and timely delivery. - Pack and arrange delivery of goods. - Ensure proper control in PO, inventory, and quote submission. **Requirements**: -...

IMMEDIATE HIRING!!!! **Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and...

Handling all inbound calls and live chat pertaining to customer general enquiries, complaints, comments, feedback, and other raising issues related to the company's products. - To exceed customers' expectations in terms of customer service and accurate information. - Work in a team to achieve the required KPI elements and SLA. - Report on customer feedback...