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Telemarketers

4 months ago

Puchong, Malaysia ManpowerGroup Full time

**Company **:Health and Wellness

**Benefits**:

- KPI allowance
- Medical insurance
- EPF & Socso
- Delivering scripted talks that describe the company’s products or services based on database given.
- Explaining products and give to customer free trial session.
- To convince customers to make booking and come to the wellness centre.
- Obtaining customer information such as name, contact details & address to confirm booking for appointment.
- Keeping track of customers that have been contacted and those who do not want to be contacted in the future.
- Following up on previous customers for potential sales.
- Maintaining records of customer contacts.
- To achieve KPI given by the company**.**

**Skills and Qualifications**:

- Persistence: Telemarketers must not give in on the first negative answer from the potential customer but persist in informing the customer about their product or services.
- Focus and determination: A Telemarketer must focus on sales results during a set scheduled earnings period for the company or organization.
- Telephone sales: Telemarketers don’t need to make any sales. They will only need to convince customers to come for a free trial session at the wellness centre.
- Time management: A Telemarketer must know how to manage time when speaking to many customers in a day to achieve certain number of targets.
- Product knowledge: Telemarketers should thoroughly know the products or services they are giving and how to convince them with a focus on a customer’s demographics such as age, gender, belief et cetera.
- Customer service: A Telemarketer should be a good customer service worker who knows how to deal with their potential customers. Customer service skills mean understanding customer needs and behaviours as well as responding appropriately to a customer’s questions or concerns.

**Requirements**:

- Min SPM / Diploma - (Fresh graduates are welcome)
- Experience in telesales will become an advantage.

Pay: RM1,800.00 per month

**Benefits**:

- Health insurance
- Maternity leave

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- Do you love to meet and engage with people?
- Are you able to start immediately?