Collection, Executive

6 months ago


Shah Alam, Malaysia Ablebiz Solution Sdn Bhd Full time

Preform as collection executive whom to be the responsible to tailor the collection activity and report to related audience.

1. Responsible for calling customers to remind on payment for past due accounts.

2. Ensure the accounts are worked and followed-up thoroughly and in a timely manner.

3. Contribute knowledge and expertise toward resolving reoccurring billing issues.

4. Maximize collection effectiveness from all customers in a timely and professional manner.

5. Maintain efficient records of collection activities.

6. Monitor credit accounts and report delinquent customers

7. Monitor credit limit of accounts and ensure proper action is taken

8. Coordinate master data, billing and collection issue resolution with internal and external customers as deemed necessary.

9. To drive debt collection, involve in customer interactions (include customer visits as deemed necessary) *

10. Work together as a team or individually to meet targets.

11. Completing the assigned jobs as and when is required.

Language Proficiency - Bahasa Malaysia, English, Chinese (Optional)

Professional Experience - At least having 1 years or above experience working as a collection, customer service or equivalent

Technical & Management Skills - Microsoft Office, Excellent Time Management & Good Communication skills with a strong risk and control mind set

Personal & Interpersonal skills - Good attitude, responsible and discipline, Target oriented and ability to work under pressure to meet targets & Willing to travel from everywhere

**Salary**: RM2,500.00 - RM3,200.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Shah Alam: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- telecommunication: 1 year (preferred)

**Language**:

- Bahasa Malaysia (required)


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