Service Excellence Manager

BASF Asia Pacific Service Centre Sdn Bhd is seeking an experienced Service Excellence Manager to lead the development and implementation of strategies to enhance service quality and efficiency across the organization.Key Responsibilities:Design and execute a roadmap for continuous improvement and efficiency across the organization, evaluating process flows,...

Job FunctionThe Sales and Business Development role at Zenith Bizness Excellence involves conducting sales calls, communicating with customers, and providing excellent customer service. You will also manage events and play a key role in promoting our training programs to improve business processes and profitability.Key SkillsStrong sales consulting and sales...

**_Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? _** **_Do you want an open, supportive, and caring working environment?_** **_ Do you view your development needs seriously as we do?_** **_ If YES, then take your career to the #NextLevel with BASF !_** **Objectives of the...

Mason & Co is looking for a Service Excellence Manager to lead its Customer Operations team.About the JobYou will be responsible for managing daily operations, analyzing customer data, and collaborating with internal stakeholders.Key ResponsibilitiesManage daily operations of the Customer Operations team.Analyze customer data to identify areas for...

We are seeking a Service Excellence Manager to lead our HR shared services and HR competence hub.The successful candidate will have a strong background in HR, with expertise in areas such as quality management and process mapping. Key responsibilities include managing portfolio transitions, ensuring contractual adherence and maintaining clear communication...

About UsAirAsia is a leading airline that prides itself on providing exceptional customer service. We are seeking a highly skilled and experienced professional to fill the position of Service Excellence Manager.This individual will be responsible for leading our Customer Happiness team and developing and implementing strategies to improve customer experience...

About the job **Danone Specialized Nutrition India and South East Asia is seeking for Service Excellence Manager, based in Kuala Lumpur, Malaysia.** With our global presence, brands and business and our mission of bringing health through food to as many people as possible; we believe that people growth is a key asset to reach a sustainable business...

FWD Group Management Holdings Limited is committed to providing exceptional service experiences for our customers.As a Service Excellence Professional, you will play a key role in achieving this goal by handling customer enquiries and service requests across various communication channels.Key responsibilities include:Providing accurate and timely responses...

Service Excellence:We are seeking a highly skilled and enthusiastic Customer Service Executive to join our team at Agensi Pekerjaan PERSOLKELLY Malaysia Sdn Bhd.The ideal candidate will possess excellent communication skills, be able to work effectively in a team environment, and have a pleasant and cheerful disposition.Provide timely and effective responses...

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age,...

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age,...

Job OverviewAEON Credit Service (M) Berhad is a leading provider of consumer financing solutions in Malaysia and other parts of Asia.About the RoleWe are seeking an experienced Financial Services Manager to join our team. The successful candidate will be responsible for driving new credit card acquisition strategies and campaigns to grow our customer base...

-Job Highlights - South East Asia’s Leading Payment Gateway Provider Medical, Dental and Optical Benefits Free Daily Breakfast and Fresh Fruits -Job Description **Get to know the role and the day-to-day activities**: - Manages corporate accounts to ensure clients' needs are met efficiently and professionally. - In charges of retention of corporate...

Job OverviewWe are seeking a strategic leader to spearhead finance service excellence and drive continuous improvement within our organization. As Finance Service Excellence Manager, you will be responsible for leading and supporting the continuous improvement process, IT enabler tools deployment, and monitoring Capex and resource allocation.The ideal...

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age,...

Job Summary:The Arabic Speaking Support Professional will be a key member of the TikTok Service Excellence team. This individual will be responsible for evaluating and enhancing the quality of customer service interactions by analyzing customer service calls, establishing a knowledge management system, and collaborating with cross-functional teams to develop...

Job SummaryWe are seeking an experienced customer service professional to join our dynamic team in Malaysia. The ideal candidate will possess excellent communication skills, be knowledgeable about the financial industry, and have the ability to handle complex customer inquiries.Key Responsibilities:Customer Interaction: Engage with customers via phone,...

Key ResponsibilitiesSupport the customer service team in providing exceptional service across various channels such as chat and email.Promote customer satisfaction by promptly and effectively resolving customer issues to achieve positive outcomes.Collaborate with cross-functional teams to address customer concerns, share insights, and contribute to product...

Role DescriptionAs a key member of our client's team, you will play a vital role in delivering exceptional customer service and support.Key responsibilities include attending to enquiries, managing customer feedback, and performing post-case administration.RequirementsTo excel in this position, you will require:

Professional Training and CoachingAs a Tele-Sales Expertise Provider at Zenith Bizness Excellence, you will be responsible for conducting sales calls, communicating with customers, and providing excellent customer service. You will also manage events and play a key role in promoting our training programs to improve business processes and...