Salesforce Product Owner

4 weeks ago

Pulau Pinang, Malaysia S&P Global Full time

**Job Title**: Salesforce Product Owner

**About the Role**:
The Salesforce Product Owner is an integral part of the SFDC Platts product team who is responsible for driving operational efficiency for all business stakeholders. This position will be working within the agile framework to prioritize, plan and oversee the delivery of strategic initiatives, in order to enhance the value of the SFDC platform. The Product Owner will ensure that maximum business value is consistently reflected in a well maintained backlog that reflects prioritization based on the key business drivers of improving operational efficiency, increasing revenue and maximizing customer engagement.

**Main responsibilities include**:
Assisting in defining, developing, and implementing the Salesforce strategic roadmap and the releases of features
Identify customer needs, take detailed business requirements from global SFDC Platts stakeholders and provide guidance on business processes to the team
Write user stories, own and prioritize the backlog and translate business needs into technical requirements for the scrum team
Assist in managing the scrum team and sprint planning/execution, working closely with the scrum master
Leading the scrum team to deliver essential tools for Commercial users.
Participate in certain cross-divisional Salesforce projects, leading the effort for CI
Plan for and support Hypercare after launching larger Salesforce projects
Communicate with stakeholders regarding the product roadmap, timelines and status of requests
Prioritize and create user stories for prioritized Commercial projects and initiatives
Working closely with Salesforce Field Support to communicate enhancements and defect fixes with end users
Working with other Platts scrum teams/product owners to ensure consistency in deployment
Ensure backlog prioritization is aligned with Commercial roadmap and strategies
Keep abreast of Salesforce's capabilities and evangelize their adoption for stakeholders
Ensure alignment amongst all impacted business teams for each request taken
Enforce an impact score to better articulate value delivered to business stakeholders - lean thinking
Take initiative on discovering new tools for commercial users and taking the lead in their implementation
Collaborate with key stakeholders to identify enhancements that will improve workflow efficiency, output and/or the user experience for users

Return to Work
Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative (link to career site page when available), we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.

**Grade/Level ( relevant for internal applicants only )**: 11

**The Location**: Philippines

**About Company Statement**:
S&P Global delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.

LI-USA
------------------------------------------------------
- Equal Opportunity Employer
------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning)

**Job ID**: 294455

**Posted On**: 2023-11-21

**Location**: Pasig City, Philippines

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