Customer Service Junior Executive

**JOB RESPONSIBILITIES**: - Effectively manage incoming calls. - Resolve customer complaints and questions via phone. - Reach out to existing customers to conduct Service Quality Calls. - Act as the company gatekeeper. - Maintain good relationship between internal & external customers and company. **REQUIREMENTS**: - Higher Secondary/STPM/"A" Level/Pre-U,...

**Customer Success Officer Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer...

**Responsibilities** - Make sure that all Medical, APS & QS medical reports are completed and QC before sending to insurance company. - Handle inbound and outbound calls. - Coordinating workflow and ensuring all customer support functions are completed within the service turnaround time. - Assist in overall administrative duties. **Requirements**: -...

**Responsibilities** - Make sure that all Medical, APS & QS medical reports are completed and QC before sending to insurance company. - Handle inbound and outbound calls. - Coordinating workflow and ensuring all customer support functions are completed within the service turnaround time. - Assist in overall administrative duties. **Requirements**: -...

Attended inbound calls from customers - Obtain patient's details and ensure all information is accurately and promptly keyed into the systems for all transactions. - Provide excellent and high-quality service in a timely and professional manner. - Ensure KPIs targets (e.g. customer satisfaction index, first call resolution, productivity) are met consistently...

**POSITION OVERVIEW** Contacting assigned customers through phone call to inform them about a specific service / product and convince them to purchase **MAIN RESPONSIBILITIES** - Call the selected customers to sell service / product - Share the selling points for service / product - Answer questions about service / product - Recommend service / product...

The Operation Executive will assist with both Warehouse and related customer service. Qualifications/Experience: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be considered too. Job Requirements: - Meticulous and detailed orientated -...

**Responsibilities**: **Responsibilities** - Customer service and relations is the primary contact for shoppers as soon as they step into the mall - Handles all customers enquiries/complaints and passing them on to the appropriate department. - Knowledgeable of mall’s services, facilities, stores / locations, promotional activities. - Taking information...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Communicating and coordinating with...

**Main Job Tasks and Responsibilities**: - Provide knowledgeable answers to questions about product, pricing, and availability. - Respond promptly to customer inquiries. - Handle and resolve customer complaints. - Maintain customer databases. - Communicate and coordinate with internal departments. - Provide feedback on the efficiency of the customer service...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

**The Role**: As the Customer Service Executive at The Makeover Guys, you will provide a people-oriented experience to our customers. You will help to increase the customer satisfaction through efficient and personalized support. Your work will directly impact the image of The Makeover Guys. **What You’ll Do**: - Provide professional customer service for...

**Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Mandarin - Mandarin - CS Travel* Language - Mandarin + English Role: Customer Service Location: Cyberjaya, Malaysia Shift Timing: 24*7...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

The job scope of a Junior Executive, Admin typically involves providing administrative support and assistance to the organization's administrative department. This role is usually an entry-level position, and the specific responsibilities may vary depending on the company and its needs. Here are some common tasks and responsibilities associated with the...

Cognizant Kuala Lumpur, MalaysiaPosted 19 hours ago Permanent Competitive - Junior Executive **Junior Executive HR -** **Malaysia** **HR Support** - Be first point of contact for associate's day to day queries. - B e responsive to business needs to ensure information is shared in a timely fashion. - Case management support, including note taking for...

**GENERAL DESCRIPTION** As a Junior Executive in Quality Assurance, you will be responsible for monitoring and assessing the performance of our customer service representatives to ensure adherence to quality standards and best practices. Your primary objective will be to maintain and improve the overall quality of customer interactions, thereby enhancing...

**Position **:Customer Service Executive **Location **:Jalan Chan Sow Lin **Salary**: RM2,300 + Shift Allowance + Parking Allowance + KPI Allowance **Working Hours**: Monday - Sunday / 24hours rotational / 2 days off **Contract**: 12 months (Renewable based performance) **Intake**: Immediate hiring - July2023 - Monitor and respond to the alarm signals within...

Job Title: Customer Service Manager - Automotive Industry Location: Malaysia Key Responsibilities: - Develop and implement customer service strategies, policies, and procedures to enhance overall customer satisfaction and loyalty. - Lead and motivate the customer service team to deliver exceptional service levels, meeting or exceeding key performance...