Customer Service Expert

**We are hiring for a multinational hospitality company that is one of the world's luxury 5-star hotels.** **Responsibilities**: - Provide inbound/outbound calls with accurate and complete information. - Assist the hotel loyalty program in Hong Kong with administrative support. - Assist customers to resolve service issues with hotels where needed. - Be an...

We are packaging company and in rapid expansion to grow our business. We are currently looking for dynamic individual to join our team as we expand our business. **Responsibilities**: - Respond to customer queries in a timely and accurate way - Handle inbound calls in a professional manner. - Update our internal databases with information about useful...

**Job Summary** **About Us**: HearLIFE is the biggest One-Stop Hearing Care Group in South East Asia with regional offices located at Malaysia, Singapore, Indonesia, Thailand, Vietnam, Myanmar and South Korea. HearLIFE Malaysia currently headquartered in Kuala Lumpur and operates from six (6) outlets throughout Malaysia. HearLIFE Hearing Care Centre offers...

Customer Service Officer (RM 2800 - 3800) **Responsibilities**: - The incumbent will be responsible for managing the front desk and providing customer service within the school. - This includes the prompt and accurate routing of telephone calls, as well as disseminating information to students, parents, and staff members. - Additionally, the incumbent is...

Ability to work over-time, preferably possess own vehicles Job Descriptions: The position of Malaysia Customer Service Officer includes the following responsibilities: - Works efficiently and enthusiastically on assignments and goal attainment. - Attend and actively participate in Management Meetings for the customer service group. - Takes responsibility...

Key ResponsibilitiesProvide unparalleled customer service by greeting customers, answering product-related questions, and addressing any concerns they may have.Maintain a thorough knowledge of our products and services to effectively promote them to customers.Work closely with colleagues to achieve sales goals and objectives.Perform visual merchandising...

Job Description: - Handling complicated customer cases, manager call-back or crisis cases reported to high level - Review and collect all necessary information, analyse and contact relevant departments to provide appropriate handling, directly solve and follow to the end - Handling cases back and forth between customers and customer service (CS) / between...

Job description The Requirements for the Role: - SPM/STPM/Diploma/Degree or equivalent professional qualification. - Excellent command of spoken and written English and Malay - Possess initiative, able to work independently and as a team. - Dynamic, highly motivated and a result-oriented team player with good interpersonal skills. **Ability to work in a...

Company OverviewAble Tycoon (M) Sdn Bhd is a dynamic company committed to delivering exceptional customer experiences. We are seeking a talented Sales Coordinator to join our team and contribute to our growth and success.Job Description:Provide top-notch customer service and support.Develop and maintain strong relationships with customers and colleagues.Stay...

Job DescriptionThis Sales Operations role involves reviewing hub inventories and aging, liaising with customers for hub pull and work closely with factories for hub replenishments. The ideal candidate should have excellent communication skills, self-motivation, and problem-solving abilities.Key ResponsibilitiesReview hub inventories and agingLiaise with...

Responsibilities - Understand company products and order process well to give best advice/suggestion to customers - Prepare quotations & follow up closely with customers’ inquiries - Solve customers’ complaints/problems on product or order process - Managing existing corporate customers, understand their needs & fulfil their requirements - Work closely...

Job SummaryThis role involves providing exceptional customer service and contributing to sales targets while ensuring smooth operational processes. The successful candidate will engage with customers, process transactions, and promote Bank's products and services.Key ResponsibilitiesDeliver outstanding customer service and achieve CSAT and Mystery Shopping...

Fully responsible for the branches daily operation (opening & closing). - Entertain walk in and online customers. - Focusing on replying customer enquiry via WhatsApp regarding Online Purchase and etc. - Managing customer postage for online purchase. - Offer a consistently good memorable customer service experience. - Greeting customers, responding to...

1. Handle customer feedbacks; provide necessary support in resolving the feedbacks by obtaining and evaluating relevant information. 2. Prepare all necessary documentation for each sales transaction to ensure collection of cash and its accuracy. 3. Prepare sales order to procurement department for order products. 4. Require to attend walk in customer if...

1. Handle customer feedbacks; provide necessary support in resolving the feedbacks by obtaining and evaluating relevant information. 2. Prepare all necessary documentation for each sales transaction to ensure collection of cash and its accuracy. 3. Prepare sales order to procurement department for order products. 4. Require to attend walk in customer if...

Job Scope - Respond to all requests and inquiries of our Products and merchants by Walk in, phone or through any Online or Website - Participate in solving the difficulties that might face our clients. - Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc. Additional Requirements - Excellent...

Job description Customer Services Executive Job Overview: Job description Upstream BPO Sdn. Bhd. is one of the pioneers in Business Process Outsourcing, in Malaysia specialize in Inside sales, Tele sales and B2B Lead generation. Upstream BPO was awarded “TOP B2B company in Asia” straight 2021,2020 and 2019. We are expanding our Customer Service team...

Job RoleAs a key member of the branch team, you will be responsible for delivering exceptional customer service, promoting sales growth, and maintaining efficient operational processes.ResponsibilitiesMeet customer needs by offering personalized service and product recommendations;Develop and maintain strong relationships with customers, enhancing loyalty...

Handle Qfleet system - knowledge in operation of logistics - fresh graduate/ experienced people are welcome **Job Types**: Full-time, Permanent **Job Types**: Full-time, Permanent **Salary**: RM1,300.00 - RM1,800.00 per month Schedule: - Flexible hours **Education**: - STM/STPM (preferred) **Experience**: - Customer Care Specialist: 1 year...

**Requirements**: - At least 1 years of working experience in the related field is required for this position. - Professional Cert/ Diploma/ Degree in Art/ Design/ Creative multimedia. - Excellent verbal & writing in Bahasa Malaysia, English and Mandarin - Proficient with Graphic programs, such as Adobe PS, AI, Web and other graphic design software - Skill...