Executive, Ticketing

2 weeks ago

Ara Damansara, Malaysia PR1MA CORPORATIONS MALAYSIA Full time

We are looking for Executive, Ticketing & Internal Event to be part our team and manage all aspects of corporate travel arrangements for PR1MA Corporation Malaysia.

This position will be responsible for negotiating with vendors, managing internal events with employee and providing exceptional customer service to PR1MA employees.

**Responsibilities**:

- Coordinate and book flights, accommodations, transportation, and other travel-related services for employees, ensuring adherence to the PR1MA’s travel policy.
- Negotiate preferred rates with airlines, hotels, car rental agencies, and other travel vendors to secure cost-effective travel solutions.
- Maintain accurate and up-to-date records of travel expenses, bookings, and invoices, and provide regular reports on travel spending to Head of Department, Administration.
- Assist employees with travel arrangements, including booking, changes, cancellations, and addressing any travel-related issues or emergencies.
- Collaborate with finance and accounting teams to reconcile and allocate travel expenses appropriately and ensure timely reimbursement for employees.
- Continuously evaluate and improve the corporate travel program by identifying opportunities for cost savings, process efficiencies, and ease PR1MA’s employee travel.
- Monitor travel disruptions, such as flight delays or cancellations, and provide timely assistance and alternative solutions to minimize travel disruptions for employees.
- Build and maintain strong relationships with travel vendors and partners to ensure smooth communication and problem resolution.
- Handle any escalated travel-related issues and complaints, striving to find satisfactory solutions for both the company and employees.

**Qualifications**:

- Bachelor's degree in Hospitality Management, Business Administration, or a related field (or equivalent work experience).
- 2 - 5 years of experience in travelling fields.
- Strong understanding of corporate travel policies, travel booking systems, and travel management tools.
- Excellent negotiation, communication, and interpersonal skills.
- Attention to detail and ability to analyse travel data and expenses, with report writing skill.
- Proficiency in using travel booking platforms and software.
- Ability to work under pressure, handle multiple tasks, and manage deadlines.
- Customer-focused attitude with a commitment to providing excellent service.
- Strong problem-solving skills and ability to handle travel-related emergencies.
- Familiarity with travel regulations and compliance standards.
- Willingness to adapt to changes in the travel industry and implement innovative solutions.

**Job Types**: Full-time, Contract
Contract length: 12 months

Pay: From RM2,800.00 per month

**Benefits**:

- Cell phone reimbursement
- Gym membership
- Maternity leave
- Parental leave
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Ara Damansara: Reliably commute or planning to relocate before starting work (required)

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