Retail Operations Manager

2 weeks ago


Kuala Lumpur, Malaysia NCS Global Technology Full time

Contract rollout - Roll out of Contracts to all the retailers in an assigned territory on a timely basis. Ensure acceptance of the program by Retail partners through the C2A tool and follow up to resolve any issues.
- Reporting - Ensure the Retailers are submitting sales out reports on a timely basis as per the template provided to them. Follow-up for late submissions and provide resolution for any issues with the tools by interacting with respective stakeholders.
- Marketing - Be the single point of contact for all the verification/validation of the POP (Proof of performance) under the mainstream program at the end of the quarter. Interaction with the Retailers on follow-up for submission, requirement of additional POPs, etc.
- Deployment of Tools - Ensure the retailers are updated on all the relevant Retail Sales and Marketing tools. Coordinate between Company and Retailers to address any issues and escalate feedback as necessary.
- Supporting sales and marketing team on ad-hoc data and supporting analysis requirements for reviews with senior management to re-align tactical decisions.
- Retailer Analysis.
- o Prepare Dashboards by collecting relevant sales and marketing data across retailers.o Market Intelligence - Provide period intelligence on various launches and promotional activities performed by competitor and OEMs across markets.o RSP Advocacy - In charge of Retail Training Support. Individual to Manage Certification Registry. In charge of cleaning up databases and mapping with Partner accounts.o Interface with Sales and Marketing teams to collect inputs on training calendars, promotions, IREP monthly content refresh. Build an accurate Gold List of Retailers.

Qualifications:

- 3 to 5 years of Retail Program Management experience with a consumer electronics brand.
- Ability to interact with Retail customers and resolve program related issues and escalate to relevant stakeholders as necessary.
- Knowledge of budget management, tracking and reporting key metrics to senior management.
- Proficient in Office Tools especially with Microsoft Excel.
- Multi-tasking capabilities, ability to work with mínimal supervision.

**Job Type**: Contract
Contract length: 12 months

**Salary**: RM4,000.00 - RM5,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

**Experience**:

- working: 1 year (preferred)

Ability to Relocate:

- Kuala Lumpur: Relocate before starting work (required)

Expected Start Date: 03/01/2024



  • Kuala Lumpur, Malaysia Rainbow Distribution Sdn. Bhd. Full time

    Oversee and maintain efficient retail operations, maximise and sustain steady revenue stream from retail outlets - Responsible for overall stock positioning/management and periodic review of stock status to ensure stock control policies are in place - Ensure accurate pricing display, visual merchandising presentation meets company's standards and upkeep...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Retail Galaxy Sdn Bhd Full time

    Liaising with other retail professionals, including buyers, marketing executives, and retail merchandisers, when necessary. Creating and implementing a visual merchandising strategy for the store. Ensuring the strategy is in line with the store's brand, products, and target market. Generating sketches of visual displays that meet the store's visual design...


  • Kuala Lumpur, Malaysia Luxury Careers Pte Ltd Full time

    Personal Care Brand - Good package & Benefits - Good Culture and Progression Retail Manager - **Personal Care Brand**: - **Good package & Benefits**: - **Good Culture and Progression** **Job Description**: - Work alongside sales leaders to define objectives, standardize business reporting and create dashboards. - Take charge of all retail outlet’s...


  • Kuala Lumpur, Kuala Lumpur, Malaysia JUMP RETAIL SDN. BHD. Full time

    Jump Retail is the premier specialist in retail field force management. We provide effective in-store marketing operations with our retailer partners across Malaysia. Our services include real-time information and ground reports to optimize retail planning, digitized sales tracking and merchandising system, staff training and field coaching, payroll and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Rainbow Distribution Sdn. Bhd. Full time

    Oversee and maintain efficient retail operations, maximise and sustain steady revenue stream from retail outlets Responsible for overall stock positioning/management and periodic review of stock status to ensure stock control policies are in place Ensure accurate pricing display, visual merchandising presentation meets company's standards and upkeep brand...


  • Kuala Lumpur, Malaysia Stream Empire Holdings Full time

    **JOB DESCRIPTION**: - Responsible for the plan, lead, organize and manage a chain of retail outlets. - Contribute to sales plans for the brand(s), implement activities as per the agreed plan and carry out cost control measures to achieve set targets vs budgets. - Monitor the sales figures against forecasts, analyse and interpret trends and capitalize on...


  • Kuala Lumpur, Malaysia PLANET GROUP (M) SDN BHD Full time

    **Major Duties & Responsibilities** - Regular monitor sales and store performance, identify opportunities for improvement and constantly suggest strategies to achieve target, maximize sales and profitability. - Ensure that all stores comply with relevant regulations and quality standards, company policies, employee handbook, retail SOPs and maintain a...


  • Kuala Lumpur, Malaysia Retail Galaxy Sdn Bhd Full time

    Liaising with other retail professionals, including buyers, marketing executives, and retail merchandisers, when necessary. - Creating and implementing a visual merchandising strategy for the store. - Ensuring the strategy is in line with the store’s brand, products, and target market. - Generating sketches of visual displays that meet the store’s visual...


  • Kuala Lumpur, Malaysia Brandt International Sdn Bhd Full time

    **Responsibilities**: - Assist and ensure both in written and delivered sales target of the entire stores are achieved a monthly and yearly basis. - Build effective relationships with retail partners. - Ensure thorough and up to date knowledge of the retail industry, including competitors, retail partner performance and consumer trends. - Identify...


  • Kuala Lumpur, Kuala Lumpur, Malaysia PLANET GROUP (M) SDN BHD Full time

    Major Duties & Responsibilities Regular monitor sales and store performance, identify opportunities for improvement and constantly suggest strategies to achieve target, maximize sales and profitability. Ensure that all stores comply with relevant regulations and quality standards, company policies, employee handbook, retail SOPs and maintain a compliant...


  • Kuala Terengganu, Malaysia TRELEAF MART SDN. BHD. Full time

    **MAIN DUTIES** - To effectively recruit, induct, lead, manage, train and develop Enforcement staff, Branch Leaders, Assistant Branch Leaders, Retail Crew to agreed procedures and standards - To ensure effective management of all retail staff to ensure adequate staffing levels throughout the business and development needs of the staff are met. - To provide...


  • Kuala Terengganu, Malaysia TRELEAF MART SDN. BHD. Full time

    REQUIREMENT : - Hand-on experience with handle 20 outlet and above - At least 5 years of working experience in the related field is required for this position - Able to start immediately will be advantage - Applicants must be willing to work in Kuala Terengganu MAIN DUTIES - To effectively recruit, induct, lead, manage, train and develop Enforcement staff,...


  • Kuala Lumpur, Malaysia JUMP RETAIL SDN. BHD. Full time

    Jump Retail is the premier specialist in retail field force management. We provide effective in-store marketing operations with our retailer partners across Malaysia. Our services include real-time information and ground reports to optimize retail planning, digitized sales tracking and merchandising system, staff training and field coaching, payroll and...


  • Kuala Terengganu, Terengganu, Malaysia TRELEAF MART SDN. BHD. Full time

    REQUIREMENT : Handon experience with handle 20 outlet and above At least 5 years of working experience in the related field is required for this position Able to start immediately will be advantage Applicants must be willing to work in Kuala Terengganu MAIN DUTIES To effectively recruit, induct, lead, manage, train and develop Enforcement staff,...


  • Kuala Lumpur, Malaysia BID Operations Full time

    Develop, follow, and enhance risk management policies and procedures within the designated risk jurisdiction. - Collaborate closely with the dealing and liquidity teams to effectively assess and manage operational risks. - Serve as a technical liaison to stakeholders and various departments within the firm, providing clear and concise answers to complex...


  • Kuala Lumpur, Malaysia Agensi Pekerjaan iForte Sdn Bhd Full time

    **Responsibilities**: - Responsible on overseeing whole company's experience store profit and loss. - Be the key retail operation person in charge and work closely with internal team in regards of all resources allocation, manage company's experience store team training, focus on increasing sales and conversion to drive margin and profit and achieve...


  • Kuala Lumpur, Malaysia Agensi Pekerjaan iForte Sdn Bhd Full time

    **Responsibilities**: - Responsible on overseeing whole company's experience store profit and loss. - Be the key retail operation person in charge and work closely with internal team in regards of all resources allocation, manage company's experience store team training, focus on increasing sales and conversion to drive margin and profit and achieve...


  • Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full time

    Develop, follow, and enhance risk management policies and procedures within the designated risk jurisdiction. Collaborate closely with the dealing and liquidity teams to effectively assess and manage operational risks. Serve as a technical liaison to stakeholders and various departments within the firm, providing clear and concise answers to complex queries....

  • Complex Manager

    2 weeks ago


    Kuala Lumpur, Malaysia Giant Mini (Retail) Full time

    **Responsibilities**: - Responsible for the daily management of the shopping mall in areas of retail lots leasing, building operations and maintenance, housekeeping,promotional activities, security and car park operations complying to mall good practice standards. - To source, identify, secure new potential tenants to fill up the vacant lots to achieve the...


  • Kuala Lumpur, Malaysia BID Operations Full time

    At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation. What sets us apart is our commitment to understanding our customer’s...