Hotel Booking Support

4 weeks ago


Kuala Lumpur, Malaysia Teleperformance Malaysia Full time

**Job Details**
- Location: Livingston Tower, George Town, Penang
- Shift : 5 working days

**Responsibilities**
- Log customer interactions in our system for proper documentation
- Follow-up with customers as appropriate
- Review customer’s account to identify and offer products that will benefit the customers (Sales Representative)
- Participate in team meetings and strategize on team performance improvement
- Participate in one-on-one coaching sessions with direct manager to strategize on individual performance improvement

**Qualifications**:

- Bachelor’s degree or Diploma in any discipline
- Fluency in written and spoken English and Mandarin/Cantonese
- Experienced or interest in a BPO, Customer Service, and/or Sales
- Willing to relocate to Penang
- Willing to work rotational shift

Pay: RM3,500.00 - RM4,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- George Town: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma/Advanced Diploma (required)

**Language**:

- English (required)
- Mandarin (required)
- Cantonese (preferred)

Pay: RM3,500.00 - RM4,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma/Advanced Diploma (required)

**Language**:

- English (required) (required)
- Mandarin (required) (required)
- Cantonese (preferred) (preferred)


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