Hotel Sales Executive

7 months ago


Kuala Lumpur, Malaysia STEG HOTEL, KL Full time

**1. RESPONSIBILITIES**
- Make lists of potential clients and conduct surveys to identify customers actively seeking a hotel.
- Contact customers via calls or arranged meetings to discover their needs and requirements.
- Prepare and present sales proposal to potential clients, highlighting the best features and qualities of the hotel.
- Provide customers with a list of available services and their accompanying prices and offer discounts when necessary.
- Assist clients in selecting the most appropriate service that best meet their specifications and needs.
- Oversee the booking and reservation of space in a hotel to ensure availability and proper arrangement.
- Collaborate with other hotel staff to ensure clients have a good time.
- Monitor the customer service quality of the hotel to ensure customers are tended to appropriately.
- Conduct price negotiations with customers on behalf of the hotel management to reach a favorable bargain for both parties.
- Process and facilitate requests for customized services such as room redecoration, equipment, and switch.
- Coordinate and organize the details of an event such as catering, lodging, seating, and security.
- Resolve and quell misunderstandings within a hotel premises.
- Maintain contact with clients to obtain feedback and to discuss opportunities for future business deals.
- Set annual budgets and implement strategies effective for achieving set targets.
- Conduct assessment of sales performance to make necessary adjustments to increase patronage.
- Any other duties as directed by Management/Superior from time to time.

**2. ACADEMY REQUIREMENT**
- Required Language (s) English and Bahasa Malaysia.

**3. EXPERIENCE / SKILL** **REQUIREMENT**
- The person should have at least 2 years experience in Hospitality / Hotel Management.
- He/ She should possess outgoing personality and communications skill.
- Must have good business sense and computer literacy skills.

**Salary**: RM2,000.00 - RM3,800.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Day shift


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