Director of Sales
1 week ago
**Responsibilities**
- Overseeing the operation of the department and is fully responsible for room inventory and control
- Lead, direct and co-ordinate the activities in the department in maximizing yield to improve profitability through diligent monthly forecasting.
- To endeavor and to achieve, exceed the target set by the hotel
- Implementation of Standard Operating Procedures, assist in supervising the staff within the department ensuring that correct standards and methods of service are maintained as required
- To assist in the building of an efficient team by taking an active interest in their welfare, safety and development
- To respond to changes for the departmental function as dictated by the hotel and industry
- To plan and executing of marketing plans, implementing unique sales and marketing strategies, participation of trade shows.
- To maintain personal contacts with selected key customers and to back up the activities of any member of the sales team when required
- To maintain secrecy of the Sales Department as well as of the Hotel
- Ensure that all activities as outlines in the Sales & Marketing Business Plan are action and adhered to accordingly
- Proactively promote brand awareness by organizing marketing events and activities. Increase brand recall and consumer demand in targeted market and geographic segments in line with the Hotel's business goals
- To be responsible for soliciting business from all segment, Corporate / Inbound and Outbound leisure / Wholesale to administer the day running of the Sales Department
- Set example through professional, friendly attitude towards guests and co-workers, timely response to guests and co-workers needs and observance of sales office standard
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Works with sales managers to ensure understanding of sales strategy and effective implementation of this strategy for the segment
- Maintain and promote a team work environment with effective and clear communication amongst co-workers.
- Ensure best guest service is being made available through communication amongst the team, cross training within the department and appropriate office coverage.
- To undertake any other assignment as assigned from time to time by the Hotel Manager
**Requirements**:
High degree of commercial awareness and be able to understand links between sales and profit with excellent sales and negotiation skills. Good business sense and the ability to motivate and lead a team.
**Education**
Bachelor's Degree / Post Graduate Diploma in Business Administration, Marketing, Hotel and Restaurant Management, or equivalent
**Experience**
4 to 5 years experience in the Sales and Marketing or related professional area and min 3 years experience in a Senior Sales role.
**Job Types**: Full-time, Permanent
**Salary**: RM10,000.00 - RM14,000.00 per month
Schedule:
- Monday to Friday
COVID-19 considerations:
Weekly Saliva Test being conducted for the Employees
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