Customer Experience
3 weeks ago
Handling day to day customer support, merchant support, provider support, distribution channel support, and others support in any - Support for all company’s booking transactions - Reporting daily activities and weekly booking report - Manage tours, travel products capacity and inventory - A recognized tertiary institution certificate is required - 1 year working experience managing online platforms bookings and customer service is preferred - Good command and writing skills in English is mandatory (Other language is a plus point)
Tourplus is the one stop travel and lifestyle app in Malaysia to provide travel information such as nearby business, address, location, reviews, photos, videos, discounts, vouchers, products and services offered by businesses like restaurant, spa, attractions, premium outlet, hotel, resort and any lifestyle retails. Users also can book airport transfers, hotel rooms, food vouchers, attraction ticketing, day tour, customized tours from Tourplus App.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5
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Customer Experience
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia TOURPLUS TECHNOLOGY SDN BHD Full timeHandling day to day customer support, merchant support, provider support, distribution channel support, and others support in any - Support for all company's booking transactions - Reporting daily activities and weekly booking report - Manage tours, travel products capacity and inventory - A recognized tertiary institution certificate is required - 1 year...
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Customer Experience
5 days ago
Kuala Lumpur, Malaysia Mudah.my Full timeResponsibility - Strengthen our brand engagement in getting to know our customers, nurturing their needs and bringing the brand and customers closer together. - Accurately process various types of customer enquiries, including but not limited to online orders, returns, selling processes, payouts and other information regarding REFASH products and services. -...
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Customer Experience
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Mudah Full timeResponsibility Strengthen our brand engagement in getting to know our customers, nurturing their needs and bringing the brand and customers closer together. Accurately process various types of customer enquiries, including but not limited to online orders, returns, selling processes, payouts and other information regarding REFASH products and services....
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Customer Experience
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia The BIG Group Full timeAssociate is responsible for managing all communication from company hotline and act as a marketing support. Other responsibilities include liaising with operations team.Must be customer-centric, independent, diligent and a team player.Job Functions, Duties & Responsibilities Customer Service Respond to all enquiries, reservations and feedbacks via mobile...
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Customer Experience Officer
3 weeks ago
Kuala Lumpur, Malaysia Comfort Works Full time**The Role** Comfort Works is looking for an enthusiastic and dedicated customer experience officer to enhance our customer experiences for the Western market. You will be tracking all points of customer engagement, addressing customer queries, and identifying ways to improve our customer services. **Key Responsibilities**: **Tracking Customer...
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Customer Experience Officer
3 days ago
Kuala Lumpur, Malaysia Comfort Works Full time**The Role** Comfort Works is looking for an enthusiastic and dedicated customer experience officer to enhance our customer experiences for the Western market. You will be tracking all points of customer engagement, addressing customer queries, and identifying ways to improve our customer services. **Key Responsibilities** Tracking Customer Experiences -...
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Customer Experience Professional
2 weeks ago
Kuala Lumpur, Malaysia Allianz Full timeAs a Customer Experience Professional at Concentrix, you will be responsible for delivering exceptional customer service and ensuring outstanding experience for our customers across all touchpoints. **Your main duties will include**: - Providing exceptional customer service: You will be the primary point of contact for our customers, addressing their...
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Intern - Customer Experience
7 days ago
Kuala Lumpur, Malaysia Bolttech Management Limited Full time**As a bolttech intern** You will have the opportunity to gain on-the-job experience and training, exposure to exciting opportunities including managing your own project. You will be embedded in a team working alongside some of our best SMEs. You will also be supported by our intern program which offers a structured learning experience. You will be working...
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Customer Experience Executive
2 months ago
Kuala Lumpur, Malaysia The Makeover Guys Full time**The Role**: As the Customer Experience Executive at The Makeover Guys, you will provide a people-oriented experience to our customers. You will help to increase the customer satisfaction through efficient and personalized support. You will also help to increase leads to sales conversion rate through efficient ommunication and filtering. Your work will...
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Executive, Customer Experience
3 weeks ago
Kuala Lumpur, Malaysia Malaysia Airlines Full time**Reports To**: Assistant Manager, Customer Experience & Operations **Role Purpose**: Responsible for account management, implementation, and act as solution provider for internal clients in MAG Group and to 3rd party customers. To assist in identifying new business opportunities, revolutionize business processes, and execute business to ensure the...
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Executive, Customer Experience
3 weeks ago
Kuala Lumpur, Malaysia Malaysia Airline Full time**Job Title**: Executive, Customer Experience & Operations **Reports To**: Assistant Manager, Customer Experience & Operations **Role Purpose**: Responsible for account management, implementation, and act as solution provider for internal clients in MAG Group and to 3rd party customers. To assist in identifying new business opportunities, revolutionize...
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Customer Experience Executive
3 weeks ago
Kuala Lumpur, Malaysia LiveIn Sdn Bhd Full time**Duties and responsibilities**: As a Customer Experience Executive, you will play a key role in providing exceptional service and ensuring a positive living experience for our tenants. You will be responsible for understanding and addressing the unique needs of co-living tenants, managing their concerns, and enhancing their overall satisfaction. This role...
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Customer Experience Executive
3 weeks ago
Kuala Lumpur, Malaysia TAGS Chiropractic & Rehabilitation Full timeThe Customer Experience Agent is responsible for providing potential and existing customers with exceptional services through identifying customer needs, respond to customer queries, and collaborate with internal departments to optimize customer services and brand awareness. **Key Responsibilities**: - Listen attentively to questions and concerns and...
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Customer Experience Executive
6 days ago
Kuala Lumpur, Malaysia TAGS Chiropractic & Rehabilitation Full timeWe are actively **seeking skilled and passionate Customer Experience Executive **to enhance our footprint in Malaysia. If you're dedicated to making a positive impact on individuals' experience through providing potential and existing customers with exceptional services through identifying customer needs, respond to customer queries, and collaborate with...
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Customer Experience Officer
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Comfort Works Full timeThe RoleComfort Works is looking for an enthusiastic and dedicated customer experience officer to enhance our customer experiences for the Western market. You will be tracking all points of customer engagement, addressing customer queries, and identifying ways to improve our customer services.Key ResponsibilitiesTracking Customer Experiences Monitor and...
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Customer Experience Executive
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia The Makeover Guys Full timeThe Role:As the Customer Experience Executive at The Makeover Guys, you will provide a people-oriented experience to our customers. You will help to increase the customer satisfaction through efficient and personalized support. You will also help to increase leads to sales conversion rate through efficient ommunication and filtering. Your work will directly...
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Intern - Customer Experience
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Bolttech Management Limited Full timeAs a bolttech internYou will have the opportunity to gain on-the-job experience and training, exposure to exciting opportunities including managing your own project. You will be embedded in a team working alongside some of our best SMEs. You will also be supported by our intern program which offers a structured learning experience.You will be working with...
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Customer Experience Executive
2 weeks ago
Kuala Lumpur, Malaysia LiveIn Full time_**JOB DESCRIPTION**_ As a Customer Experience Executive, you will play a key role in providing exceptional service and ensuring a positive living experience for our tenants. You will be responsible for understanding and addressing the unique needs of co-living tenants, managing their concerns, and enhancing their overall satisfaction. This role involves a...
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Executive, Customer Experience
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Malaysia Airlines Full timeReports To:Assistant Manager, Customer Experience & OperationsRole Purpose:Responsible for account management, implementation, and act as solution provider for internal clients in MAG Group and to 3rd party customers. To assist in identifying new business opportunities, revolutionize business processes, and execute business to ensure the implementation of...
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Customer Experience Executive
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia LiveIn Sdn Bhd Full timeDuties and responsibilities:As a Customer Experience Executive, you will play a key role in providing exceptional service and ensuring a positive living experience for our tenants. You will be responsible for understanding and addressing the unique needs of co-living tenants, managing their concerns, and enhancing their overall satisfaction. This role...