Executive, Ecommerce Operations Excellence

3 weeks ago


Kuala Selangor, Malaysia Dksh Full time

**Responsibilities**:
Job Description:

- To perform payment posting and clearing on daily basis.
- Coordinates reclass balances from suspense account to customer account.
- To monitor and keep AR Ageing report up to date.
- Analyse customers' payment performa Job Description : To perform payment posting and clearing on daily basis. Coordinates reclass balances from suspense account to customer account. To monitor and keep AR Ageing report up to date. Analyse customers' payment performance and check for potential credit risks to mitigate potential payment defaults. Analyse and follow up on monthly claims submission for the clients. Follow up on payments due and check against assigned credit limit/credit policy. Work closely with internal stakeholders in monitoring collections (e.g. days sales outstanding, monthly collection targets, etc.) and resolving customer payment issues. Work closely with customers on collections and reconciliation of balances to ensure accurate and timely recovery of payments. Think holistically about digital operations performance to identify business opportunities to better support digital business. Be the main keyperson with regards to the e-commerce finance operations and act as the business owner for all digital operations performance management activities. Engage business stakeholders to elicit, analyze, prioritize, validate, document and communicate standard operation procedures. Perform assessments and analysis on existing data ecosystems to identify, propose and implement solutions to enhance quality, consistency, efficiency. Job Requirement : Diploma/Degree in Business Administration, Accounting, Finance, or related disciplines. Minimum 1-2 years' experience in a similar role Prior experience in a company known for e-commerce or online fulfillment operations related or doing operation finance to a logistic company is a strong plus. Ability to multitask, to prioritize them and meet deadlines. Excellent presentation and written communication skills with strong personal skills. and communicate clear and concisely Act as a go-to problem solving for all AR issues and be the bridge between the team and Credit Control team upon any issues and filing Agile in implementing fast-paced online environment onto DKSH To be able to act as a go to person for all operational finance queries To be able to be a role model and lead the operational finance team by example Demonstrate ability to work and collaborate in team setting Proactive, responsible, organized, and able to work independently Strong in critical thinking skills Good level of computer literacy Fluent written & verbal communication skills in English Good problem solving and root cause analysis skills Ability to work in a regional matrix and with stakeholders on a variety of levels, enforcing standards and guidelines

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