Claims Team Lead

3 days ago

Kuala Lumpur, Malaysia bp Full time

Job summary

**Entity**:
Finance
**Job Family Group**:
Supply & Trading Group

The Voyage Claims Lead Analyst is responsible for invoicing for all post fixture claims on their portfolio of vessels. In addition, the Lead Analyst will take on additional project work as required, represent the team both internally and externally including third-party claim negotiation and debt analysis, review and approve Claims Analysts workload where applicable, be a mentor to Claims Analysts and support them, support the Voyage Claims Team Manager with Month End related activity in line with the role DoA. The Lead Analyst will also cover the Voyage Claims Team Manager during periods of absence, assuming their DoA as necessary.

**Key Accountabilities**:

- Be the Voyage Claims lead for either the Clean or Dirty benches.
- Manage and be responsible for a small portfolio of vessels (in line with the accountabilities of the Voyage Claims Analyst).
- Provide mentoring support and supervision to Voyage Claims Analysts and help identify development opportunities.
- Manage month end financial close process for portfolio, including timely income/cost accruals calculations, provision entries and support T&S Finance with any P&L queries.
- Check and approve invoices and claims for Voyage Claims Analysts without appropriate DOFA.
- Lead, support and actively contribute to reducing the Teams aged debt position; supporting Analysts in debt negotiation and settlement.
- Support the Voyage Claims Manager in managing performance against the team’s KPIs.
- Lead ad-hoc, strategic and/or continuous improvement projects both in-team and for the wider RPTE business.
- Build and maintain effective relationships with internal and external stakeholders, providing feedback and continuous improvement.
- Lead the providing of commercial assistance and CP clause feedback to Charterers and Ship Operators.
- Provide training and develop awareness of Voyage Claims activity and improvement across the RPTE business and beyond.
- Steward the audit program and feedback lessons learnt.
- Ensure compliance with all BP policies and procedures including Cyber, Anti Money Laundering policy, Shipping policy and team credit control requirements.
- Support the Voyage Claims Manager in Team recruitment, and lead in the training of new joiners.
- Provide support and cover for the Voyage Claims Manager as required.

**Essential Education & Experience**:

- Voyage Claims analysts come from a wide variety of backgrounds with differing levels of experience and expertise, which is beneficial when considering the breadth of this position.
- 6-8 years relevant experience
- Knowledge of commercial shipping matters and industry leading Charter Parties.
- Knowledge of shipping freight, demurrage and related ancillary charges
- Ability to lead and guide team members
- Strong commercial instinct - a focus on delivering comprehensive value for BP.
- Flexible and open problem solver with a continuous improvement attitude.
- Attention to detail with strong numerical, written, and oral skills.
- Ability to influence and successfully negotiate.
- Ability to work under pressure to numerous and frequent deadlines.
- Ability to prioritise and organise.
- Performance Bias:_ focuses efforts and prioritises work to deliver business value.
- Business Sense:_ takes account of inter-relationships between customers, suppliers and the organisation.
- Strategy mindset: _understands Chartering strategy and aligns Claims activity and income maximisation to support its delivery.
- Partnership and Collaboration_ actively engages and respects the diverse contributions of team, partners and networks.

**Desirable Criteria**:

- Knowledge of the physical oil environment.
- Knowledge of commercial shipping matters and industry leading Charter Parties.
- Knowledge of shipping freight, demurrage and related ancillary charges.
- Problem solving skills, highly numerate and analytical.
- Working knowledge of accounting principles including experience with SAP.
- Experience using the Veson IMOS platform

Why join us?

At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life These benefits can include flexible working options, paid parental leave policy among others

**Travel Requirement**

No travel is expected with this role
**Relocation Assistance**:
This role is not eligible for relocation
**Remote Type**:
This position is a hybrid of office/remote working
**Skills**:
Ancillary cost management, Commercial Acumen, Communication, Competitor intelligence, Customer service delivery excellence, Demurrage, Developing and implementing strategy, Group Problem Solving, Influencing, Inventory

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