Video Customer Service Analyst

**Video Client Service Analyst required for one of the fastest-growing MSPs in Cyberjaya, Malaysia!** **Location**:Cyberjaya, Malaysia **Salary**:Competitive Base + Shift Allowance + Benefits **Job Type**:Permanent, Full-time **Hours**: 40h per week on Rotational Shift Pattern covering Mornings, Afternoons, Evenings and Weekends Nasstar is a managed...

**Mid Market Account Executive(based in Kuala Lumpur)** **What you can expect** You will work with Mid market business clients in Malaysia (employee count of 50 to 500). You will provide them with the right Zoom platform solutions based on their business needs. You will engage with potential clients in Malaysia and in charge of end-to-end sales activities....

**Service Desk Analyst** The Service Desk provides a single point of contact for all IT problems and enquiries. Service Desk takes responsibility of the total end to end management of all calls (from the initial contact, until the call is closed) and provides End-to End Tier 1 Incident Management support for all Desktop related problems and queries. The...

Position: Service Desk Analyst Based office: Cyberjaya Salary offer: up to RM3,520 Contract: 6 months The incumbent is expected to undertake the following duties and responsibilities: - **Recommend an appropriate course of action to resolve tickets or escalate accordingly.** - Ensure that tickets which cannot be resolved at this level are escalated to the...

Position: Service Desk AnalystBased office: CyberjayaSalary offer: up to RM3,520Contract: 6 monthsThe incumbent is expected to undertake the following duties and responsibilities: - Recommend an appropriate course of action to resolve tickets or escalate accordingly. Ensure that tickets which cannot be resolved at this level are escalated to the next level...

Service Desk AnalystThe Service Desk provides a single point of contact for all IT problems and enquiries. Service Desk takes responsibility of the total end to end management of all calls (from the initial contact, until the call is closed) and provides End-to End Tier 1 Incident Management support for all Desktop related problems and queries. The Service...

**What you can expect** We're looking for a Channel Account Manager to join our APAC team. You will be responsible for building and managing the partner ecosystem in Malaysia. This role will execute on the identification, recruitment and on-boarding of partners. You will be managing sales execution and growth of reseller and referral partners in Malaysia....

**Job title: Service Desk Analyst - Korean** **Location: Cyberjeya Malaysia** **Job type: Permanent** **Roles and Responsibilities** - Experience of working in a large customer focused environment; - At least 1 year’s experience in a customer service industry, preferably IT based; - At least 2 years experience of working in a helpdesk/customer handling...

Job title: Service Desk Analyst - KoreanLocation: Cyberjeya MalaysiaJob type: PermanentRoles and Responsibilities Experience of working in a large customer focused environment; At least 1 year's experience in a customer service industry, preferably IT based; At least 2 years experience of working in a helpdesk/customer handling environment; Fresh graduates...

Customer Data AnalystIndustry: Oil and GasLocation: CyberjayaContract Duration: 9 months ContractSalary: RM 3500Working Hours: Mon - Fri (9am - 6pm) Hybrid modeCustomer Operations make a huge impact on our customer's experience and our businesses' performance through our interactions. This job plays a critical role in delivering for the customer, so our...

We are looking for a Customer Experience Analyst to join our team in Cyberjaya. As a Customer Experience Analyst, you will provide support for all end-user/ desktop technology requests or issues that customers present. Your core objective is to restore service for the customer as quickly as is possible and, where further escalation is required, provide a...

Hasbul Brothers is a Training & Consulting Company based in Cyberjaya, Selangor since 2011. This year, we want to guide over 5,000 entrepreneurs and we need you to help us stand out from the crowd. We need someone that has a high passion for business, is highly creative, and is committed to achieving great results together. **Here are the...

Hasbul Brothers is a Training & Consulting Company based in Cyberjaya, Selangor since 2011. This year, we want to guide over 5,000 entrepreneurs and we need you to help us stand out from the crowd. We need someone that has a high passion for business, is highly creative, and is committed to achieving great results together. **Here are the...

-Our Client is a Global IT & Business Hub supporting an international logistic company. We are looking for a ServiceNow Analyst to be part of the consolidated ServiceNow Centre of Competence within the Platform Support & Innovation department. As a DevOps Analyst, having ServiceNow certification(s) and expertise in the ServiceNow Customer Service Module is a...

**SUPPORT ANALYST**: - Publication Date: Feb 9, 2024- Ref. No: 507500- Location: Cyberjaya, Selangor Darul Ehsa, MY, 63000**Who we are.** Together we create **reliable and responsive digital foundations** for the world’s businesses, institutions, and communities. Learn more on **Advancing what matters** **The future is our choice** At Atos, as the global...

Hasbul Brothers is a Training & Consulting Company based in Cyberjaya, Selangor since 2011. This year, we want to guide over 5,000 entrepreneurs and we need you to help us stand out from the crowd. We need someone that has a high passion for business, is highly creative, and is committed to achieving great results together.Here are the responsibilities: Work...

_**Customer Service Representative, Team Leader**_—_**Japanese**_ - Motivate and strategize how the team will meet efficiency, productivity, and consistency targets. - Ability to understand the critical-to-quality (CTQ) parameters that affect the process and work on them. - Perform twice a month check-point on the analyst’s performance using scorecards...

Posiiton :Operation and Proximity Support Analyst - G5Work Location:CyberjayaWorking Hours: Monday - Friday / 08.30am pmSalary: RM3400 (Fixed)Intake: July 2023 (Prefer with someone currently not working)Contract Duration: 12 month contract (Renew based on performance) To provide the proximity support and technical assistance for incidents relating to...

**Key responsibilities but not limited to: - ** - Work independently with mínimal supervision to provide end-user support services. - Actively participates and executes tasks as defined in the team processes including but not limited to IT Service Management Processes such as Incident Management, Major Incident Management, Problem Management, Request...

**Key responsibilities but not limited to: - ** - Work independently with mínimal supervision to provide end-user support services. - Actively participates and executes tasks as defined in the team processes including but not limited to IT Service Management Processes such as Incident Management, Major Incident Management, Problem Management, Request...