Telesales Associates

6 days ago


Kuala Lumpur, Malaysia Agensi Pekerjaan Asia Recruit (Melaka) Sdn Bhd Full time

As a Telesales Associate, you will be working with our Broadcaster Account to deliver #happier customer experience. As a Telesales Associate, your responsibilities are to make outbound calls and to sign up interested leads over the phone.

**Benefits**:

- Attractive Remuneration (Fixed, variables & benefits).
- Comprehensive Insurance & Medical coverage.
- Premium workspaces.
- Career Development Program.
- Fast Track Career Progression.
- Walk A Mile - Job rotation & Enrichment.
- Engagement & Recognition Programs like appreciation day, digitalized games and contest, free food day, raffles, birthday treats, anniversary gifts, and much more
- Wellness & Health Program.
- Diverse & Inclusion culture.
- Employee Assistance Program (Counselling).
- Staff Appreciation & Recognition Programs.

Job Descriptions:

- Make outbound call on the provided leads and encourage the given offer to customers.
- Convince and enroll interested customers over the phone.
- Accurately update the system on the call outcome.
- Deliver good customer experience by focusing on customers wants and needs.
- Go “extra mile” to meet sales quota.
- Meeting the quality service standards.
- Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the ISO9001 and ISO18295-1 Quality Management System.

Job Requirements:

- Those with SPM /STPM/"A" Level/Pre-U qualification with relevant years of work experience will be considered.
- Good spoken of English & Bahasa Malaysia (Mandarin will be an added advantage).
- Excellent communication and interpersonal skills.
- Confident, self-motivated and commission/target driven.
- Cool-tempered and good in rejection handling.
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- Self-competent in assessing customer needs and identifying sales opportunities.
- Proven track record in a sales environment will be an added advantage.
- Possess a service-oriented customer service mindset with excellent telephone etiquette.
- Independent and self-motivated.
- Excellent attention to detail.
- Required language(s)**:English and Mandarin.**
- **Normal working hour (Alternate Saturday).**

**Job Types**: Full-time, Permanent

**Salary**: RM2,600.00 - RM4,000.00 per month

Schedule:

- Monday to Friday
- Weekend jobs

**Education**:

- STM/STPM (preferred)
**Experience**:

- TeleMarketing: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)


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